tencent cloud

Customer Introduction

ZOOA is a Japanese company specializing in the operations and management of globally distributed games. The company utilizes Tencent Cloud's premium cloud services such as CVM and TencentDB, based on which it launched its blockbuster game スタードリーム~Live&Dance, which was met with immediate popularity.

The Challenge

With its rapid increase in number of users, the demands on their infrastructure soared, especially in terms of servers and databases. Faced with the challenge to meet these rising demands, ZOOA decided to migrate to Tencent Cloud for higher service capabilities and scalability.

Why Tencent Cloud

Cloud computing is a mature field where it is hard to stand out amongst fierce competition offering differentiated products. ZOOA chose Tencent Cloud as a long-term cloud partner among many cloud vendors not only because of its sophisticated products but also its flexible customer response and excellent service quality. Tencent Cloud provides a simple and intuitive integrated console for easy management of various products. In addition, its detailed technical support and global customer service combines human intervention and automation processes to guarantee top-quality services. Well aligned with ZOOA's technical architecture and gaming operations, these advantages help significantly improve the availability and reliability of ZOOA's services and products to its end users.

The Benefits

Diverse product support: Tencent Cloud boasts a full line of services and products ranging from infrastructures such as computing, storage, and acceleration to industry-specific solutions such as gaming. No matter what customers need, a perfect choice can always be found in Tencent Cloud.

Fast response: Tencent Cloud offers 24/7 technical support and is always available to answer customer queries and provide best solutions.

Flexible billing: Tencent Cloud offers a wide variety of billing methods such as prepaid, pay-as-you-go, and quasi-real time billing and supports different payment methods like automated payment and online top-up. In addition, it provides comprehensive payment protection to ensure customer assets security.

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