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Customer Introduction

PTT Oil and Retail Business Public Company Limited (PTTOR), retail arm of the largest conglomerate in Thailand, owns and operates more than 2,500 gas stations in Thailand. PTTOR has established Care For Car Company to develop the FIXX application with cooperation from leading partners with standards such as FIT Auto, DENSO, Wizard Auto Care and Blaupunkt and open chance a service channel for who business and local shop related car care services to connect searching and request services to emergency call. The application to be serve services demand and engage with customers to provide more convenience, a comprehensive vehicle care and maintenance tool, for auto-services providers such as Car Maintenance Service center, Garage, Oil changes, Car wash services and customers able to advance booking and 24-hour emergency roadside assistance with a network of partner shops.

Challenges & Goals

The FIXX vehicle care and maintenance application needs to comply with PDPA privacy law. PTTOR was looking for a cloud provider with a reliable network, international security standard, OCR for vehicle ID reading, and at least 2 data centers in Thailand.

Why Tencent Cloud

Tencent Cloud provides infrastructure-as-a-Service that allows PTTOR to build a cloud-native application with robust auto-scaling and to operate with peace of mind that the FIXX application is secured and complied with PDPA. FIXX can streamline the service registration process with Tencent Cloud’s OCR for vehicle ID reading and message push notification services.

Highlighted Benefits

Tencent Cloud sales and pre-sales teams provided local Thai-speaking support, and the product team ensured that PTTOR’s application development team got the information they needed on cloud products. As a result, the application was launched on schedule.

PTTOR utilizes Tencent Cloud infrastructures in Thailand, in two data centers to provide reliable, 24/7 vehicle care and maintenance services on their FIXX application.

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