tencent cloud

Customer Introduction

As YTL Communications embarked on their mobile-first strategy to focus on centralising their customers’ and partners’ self-service experience onto mobile apps, they recognised the need for a reliable, secured and high-performing eKYC Platform-as-a-Service (PaaS) to power their on-boarding experience.

Challenges & Goals

YTL Communications needs to deploy an eKYC solution at scale to allow customers as well as partners to scan and verify the authenticity of Identification Documents such as MyKad and Passport, as well as perform Face-to-Photo comparison and verification against the physical person as part of Malaysia's regulations for SIM card registration.

Why Tencent Cloud

The Tencent Cloud eKYC solution utilizes Tencent's leading AI technologies to automate and simplify the electronic Know Your Customer (eKYC) process of document recognition, liveness detection, and face comparison to quickly and reliably verifies the user's identity, and accurately comfirms its authenticity as well.

Highlighted Benefits

- Tencent Cloud‘s face comparison algorithm has set records in multiple open international contests. This helps YTL Communications to comply with regulations and avoid registration fraud significantly.

- eKYC will automatically extract the document's main field information and portrait photos. This enables YTL Communications to quickly finish the identity verification process and onboard customers.

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