Customer Introduction
SOCOE, headquartered in Sarawak, Malaysia, operates as a technology-based business partner. The organization is committed to delivering solutions with excellence and timeliness, ensuring security needs are met alongside the optimizing of revenue generation for its clients. SOCOE's mission is to empower society, fostering a strong and inclusive social community within the global digital landscape; and drive innovation and efficiency with advanced technology solutions for transparent governance, active citizen engagement, and sustainable progress.
Challenges & Goals
SOCOE is currently focused on the experimentation and incubation of its AI journey. Having established the potential of Artificial Intelligence, the organization is now working to connect these capabilities to its overarching business strategy. The primary challenge lies in improving data and AI capabilities to ensure the speed of adoption keep pace with rapid market expansion, particularly within the region. This is further complicated by the need to access production-ready AI tools with proven track records, as technology is resource-intensive and requires careful investment decisions.
A critical goal throughout this process is to preserve the digital core developed over the years, thus avoiding the necessity of rebuilding the entire technology stack.
Ultimately, SOCOE aims to deploy high-value AI tools sustainably and agilely, while simultaneously maximizing the return on its existing technology investments.
Why Tencent Cloud
Over the last three years, SOCOE year-on-year Monthly Recurring Revenue (MRR) has grown consistently. To maintain this trajectory, the organization established clear guiding principles for selecting strategic partners, rooted in the lessons learned from this growth period.
The first (principle) is the requirement for a robust technical expert with proven track records and tangible results.
The second (principle) demands visionary and strategic foresight, which is critical given SOCOE’s strong operational base in Sarawak and the constant need to adapt technology deployments to the unique regional landscape.
The third (principle) emphasizes grit and ambition; requiring a partner that combines the critical elements of agility and stability.
Tencent Cloud embodies all three of these characteristics; demonstrated by its proven track record in deploying large scale implementations. This makes Tencent Cloud as perfect partner, aligning with SOCOE's potential strategy and overarching business goals.
Highlighted Benefits
SOCOE signed a Memorandum of Understanding (MoU) with Tencent Cloud to collaborate on digital transformation and artificial intelligence innovation.
The partnership leverages SOCOE’ market insights with local market dynamics and capabilities in technology engineering & Innovation, while harnessing Tencent Cloud’s expertise in cloud-native architectures, large-scale Al infrastructure, and data-driven technologies, to achieve bigger business success for both parties.
Areas of exploration include the adoption of advanced Al capabilities such as generative Al, machine learning platforms, natural language processing (NLP), and scalable data management to help strengthen digital foundations through improved interoperability, localization, cloud scalability, and secure Al-enabled services.