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Customer Introduction

Established in Tokyo on September 24, 2020, 5X Inc. provides planning, production, localization, culturalization, operations, and marketing support for the global release of entertainment content in Japan, Greater China, South Korea, and Southeast Asia.

Challenges & Goals

1. To distribute games to Japan and Hong Kong/Macao/Taiwan (China), mature and stable global cloud infrastructure was required to support the rapid development of 5X Inc.'s gaming businesses and broaden 5X Inc.’s coverage.

2. 5X Inc. wanted to enable 3D location voice while providing real-time multi-player online voice communication capabilities to improve the gamer experience.

Tencent Cloud Solutions

Tencent Cloud provided 5X Inc. with strong technical support around the globe, helping it quickly deploy and distribute its games in different regions.

Tencent Cloud Game Multimedia Engine (GME) provided high-quality one-stop voice solutions at low costs, which comprehensively covered the use cases of the gaming industry. It supported multi-person voice chat, 3D location voice, voice messaging, and speech-to-text conversion to provide ideal in-game voice chat services for a better gaming experience.

Highlighted Benefits

With the help of Tencent Cloud, 5X Inc.'s new game Sword & Blade launched and steadily operated in many regions as planned. GME greatly improved Sword and Blade’s in-game voice communication experience.

Customer Testimonials

Tencent Cloud has leveraged its years of experience in gaming solutions to effectively improve the in-game experience of 5X Inc. games by enhancing the game stability and voice effects.

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Technical Support

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7x24 Phone Support
Hong Kong, China
+852 800 906 020 (Toll Free)
United States
+1 844 606 0804 (Toll Free)
United Kingdom
+44 808 196 4551 (Toll Free)
+1 888 605 7930 (Toll Free)
+61 1300 986 386 (Toll Free)
+82 18773248 (Monday-Friday, local time 9:00-18:00)
+81 368979302(Monday-Friday, local time 9:00-18:00)
EdgeOne hotline
+852 300 80699
More local hotlines coming soon