tencent cloud

Feedback

Domain Security Review Failed

Last updated: 2022-03-01 11:10:09

    Issue Description

    When you apply for a free DV SSL certificate, the domain verification fails and the following message is reported:

    The domain did not pass the CA security verification. Domain certificate application failed. Please purchase an OV or EV certificate. You can also try to apply for a certificate using another domain.
    

    Common Causes

    Due to CA's anti-phishing mechanism, sensitive words contained in domain names, such as "bank" and "pay", can cause security review failure. Some less commonly used root domain names may also result in review failure. For example, root domain names suffixed with .pw, such as www.qq.pw and www.qcloud.pw, will not pass the review. The following are sensitive words that may cause domain names to fail the security review. They are only examples, and the specific sensitive words are defined by CA.

    Private/Public IP Host name live (excluding the .live top-level domain name) bank
    banc alpha test example
    credit pw (excluding the .pw top-level domain name) apple ebay
    trust root amazon android
    visa google discover financial
    wordpress pal hp lv
    free scp

    Solution

    You can:

    • Purchase a non-DV SSL certificate to bind to your domain.
    • Apply for a domain that does not contain sensitive words.
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support