When you apply for an SSL certificate, an error indicating a validation failure is reported after you click View Domain Validation Status.
You can troubleshoot based on the error message that is displayed.
The DNS cache or validation address limits CA from overseas accessing.
The browser cache is not updated.
View Domain Validation Status is clicked too many times and thus limited by CA.
CA has approved but hasn’t updated the status.
You can use a domain testing tool to test your domain and troubleshoot based on the result.
It takes 0−72 hours for the DNS record to take effect globally. Please wait patiently.
Check whether the record value on the Validate Domain page and that added to the DNS record is the same. If not, modify it.
It takes 0−72 hours for a modified DNS record to take effect globally. Please wait patiently.
Please wait for the DNS cache to update, or check the website can be accessed through an overseas IP address. If not, open the website for the address.
Refresh the page, or go to SSL Certificate Service console to view the issued certificate.
Do not repeatedly validate your domain. You can retry every 5 minutes.
Upload the validation file provided on the Validate Domain page to the root directory of the website.
Check whether the validation file is accessible and is store in the root directory of the website so that the file content can be viewed when the website is browsed. For example, if the certificate is applied for the domain
cloud.tencent.com, then, the validation content in the validation file fileauth.txt should be
When you browse
cloud.tencent.com/.well-known/pki-validation/fileauth.txt over HTTPS or HTTP, the browser displays the validation content
File validation requires the website to return the status code of 200 directly and does not support redirection. Therefore, you are advised to set the website to directly return 200 first and add redirection after the domain is validated.
You can wait for CA to update the status, or refresh the browser to see whether the certificate is issued.