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Last updated: 2021-08-13 14:17:40

Customer Service

If you have any questions when using TencentDB, please contact our customer service for assistance.

Region Contact
Hong Kong (China) +852 800-964-163 (Toll Free)
United States +1 844 606 0804 (Toll Free)
Others +86 4009-100-100

Ticket System

If you encounter any OPS or technical problems when using the product, you can log in to the Tencent Cloud Console and follow on-screen prompts to submit a ticket. We will get back to you as soon as possible.
Ticket links:

Contact Us

Contact our sales team or business advisors to help your business.

Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

7x24 Phone Support