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Error Codes

Last updated: 2024-01-16 17:39:39

    Client Return Codes

    Error Code
    Description
    0
    The call is successful.
    2
    Incorrect parameter. For example, a single-character alias is bound, or the length of the iOS token, which should have 64 characters, is incorrect.
    -1
    SDK internal error. Please save the log and contact us.
    -2
    Request timeout.
    -3
    The resource has been terminated. To fix this error, you need to purchase the service again and upgrade the application to a later version.
    -4
    The number of connections exceeds the package limit, and connections will be refused randomly. To fix this error, you need to upgrade the service.
    -5
    An error occurred while getting Guid. Please check whether the network, AccessId and AccessKey are correct and whether the resource has been purchased.
    -7
    An error occurred while sending the request packet. Please check the network connectively. Alternatively, you can save the log and contact us.
    -11
    Failed to connect to the MQTT server. Please check the network connectivity.
    -101
    Certain content in the SDK is in an incorrect JSON format. Please save the log and contact us.
    -102
    Unable to get the token. Please check the network connectivity and application configuration.
    -502
    An error occurred while getting Guid. Check whether the network and the domain name configured for the service access point are correct. For more information, see SDK Integration.
    -701
    A network exception occurred while sending the request packet.
    -702
    Sending the request packet timed out.
    -1101
    A network exception occurred while connecting to the MQTT server. Please check the network connectivity.
    -1102
    A network exception occurred while connecting to the MQTT server. Please check the network or contact us.
    -1103
    The connection to the MQTT server timed out. Please check the network connectivity.
    -10005
    AIDL configuration error.
    20
    Authentication error. AccessID or AccessKey is incorrectly configured.
    10000
    Start error.
    10001
    Operation type error code. For example, this error will occur when the parameter is incorrect.
    10002
    If a registration operation is requested while the previous registration is ongoing, this error code will be returned in the callback API.
    10003
    Incorrect permission configuration or lack of required permissions.
    10004
    The so library has not been imported correctly. (In Android Studio, you can create the jniLibs folder in the main directory, and add the 7 so library folders under Other-Platform-SO in the SDK documentation to this directory).
    10005
    The XGRemoteService node of the AndroidManifest file was not configured, or the action package name of the node was incorrectly configured
    10008
    The ContentProvider was incorrectly configured. Please check the AndroidManifest file.
    10009
    The jce JAR is incorrect or missing (check whether the wup package has been compiled into it. If this error occurs after obfuscated packaging, please check the obfuscation code).
    10101
    Failed to create the linkage (switch to another network and try again).
    10102
    The linkage is closed during request processing (switch to another network and try again).
    10103
    The server has closed the linkage during request processing (switch to another network and try again).
    10104
    An exception occurs during request processing (switch to another network and try again).
    10105
    Sending or receiving packets timed out during request processing (switch to another network and try again).
    10106
    Failed to send a request due to timeout (switch to another network and try again).
    10107
    Failed to receive a request due to timeout (switch to another network and try again).
    10108
    The server returns an exception message.
    10109
    Unknown exception. Please switch to another network or restart the device.
    10110
    The handler for creating the linkage was null.
    Other
    Unknown error. Please save the log and contact us.
    10006
    Incorrect AccessKey or AccessID.
    10007
    An error occurred while initializing the TPNS service.
    10008
    Incorrect AccessKey or AccessID.
    10110
    Signature authentication error.
    10115
    Repeated registration in a short amount of time.
    10300
    Marathon policy return code
    10400
    Incorrect SDK parameters.
    20002
    No valid network connection available. Please check whether the application has made the payment.
    10030009
    The app does not exist. During SDK integration, you need to configure the domain name based on your service access point. For more information, see SDK Integration.

    Server Return Codes

    Error Code
    Description
    1010001
    No resources are deployed. Please check whether the application has purchased push resources.
    1008001
    Parameter parsing error.
    1008002
    The required parameter is missing.
    1008003
    Authentication failed.
    1008004
    Service call failed.
    1008006
    Invalid token. Please check whether the device token has been successfully registered.
    1008007
    Parameter verification failed.
    1008011
    File upload failed.
    1008012
    The uploaded file is empty.
    1008013
    Certificate parsing error.
    1008015
    The push task ID does not exist.
    1008016
    Incorrect date and time parameter format.
    1008019
    Failed to pass the content security review.
    1008020
    Certificate package name verification failed.
    1008021
    Failed to pass the p12 certificate verification.
    1008022
    Incorrect p12 certificate password.
    1008025
    Application creation failed. The application already exists under the product.
    1008026
    Batch operation partially failed.
    1008027
    Batch operation fully failed.
    1008028
    Frequency limit exceeded.
    1008029
    Invalid token.
    1008030
    Unpaid application.
    1008031
    The application resource has been terminated.
    10110008
    The queried token and account do not exist.
    10010005
    The push target does not exist.
    10010012
    Invalid push time. Please change the push time.
    For a scheduled push, if send_time passed in is earlier than the current time, specific rules are as follows:
    If send_time is 10 minutes or less earlier than the current time, the push task is created, and the API schedules the task immediately when receiving it.
    If send_time is over 10 minutes earlier than the current time, the push task is rejected, and the API returns a failure message.
    10010018
    Repeated push.
    10030002
    AccessID and AccessKey do not match.
    
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