Yearly/Monthly Subscription Instances
After you specify the message recipients and notification methods on the
Message Subscription Management page, you will receive the following alarm information. Alarm Description
Alarm Type | Description |
Expiration Alarm | The system pushes expiration alarm messages of cloud resources to users on the 7th day, 5th day, 3rd day, and 1st day before expiration, as well as on the day of expiration. The alarm messages will be sent through email or short message service (SMS) to the creator of the Tencent Cloud account, global resource collaborators, and financial collaborators. |
Payment Overdue Alarm | On and after the day of cloud resource expiration, payment overdue isolation alarm messages will be pushed to users. The alarm messages will be sent through email or SMS to the creator of the Tencent Cloud account and all collaborators. |
Recycling Mechanism
The system will send you renewal reminder notifications within 7 days before the cloud service resource expires.
If your account balance is sufficient and automatic renewal is enabled, the resources will be automatically renewed on the day of expiration.
If your instance is not renewed before expiration (or on the day of expiration), the system will suspend the service within approximately 48 hours after expiration (the device will be isolated but not powered off, and data will be retained). The instance will be moved to the recycle bin.
Instances not renewed upon expiration will not incur fees, but network fees will still be charged.
You can renew and restore instances within 7 days from the start of service suspension.
Note:
The start time of the renewal cycle for instances restored via renewal is the expiration date of the previous cycle.
If your instance is not renewed within 7 days after service suspension (including the 7th day), the system will release the resources within approximately 24 hours after the 7-day suspension period. Data in the expired instance will be cleared and irrecoverable.
Pay-As-You-Go Instances
Payment Overdue Notification
Alarm Type | Description |
Payment Overdue Notification | The system deducts fees for pay-as-you-go resources on the hour, every hour. When your account balance becomes negative, we will notify the creator of the Tencent Cloud account, global resource collaborators, and financial collaborators via email and SMS. |
Payment Overdue Handling
When your account balance becomes negative, pay-as-you-go instances can continue to be used and billed for 2 hours. After 2 hours, billing will stop, and the instances will be automatically suspended and moved to the recycle bin.
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≤ 15 days | 1. If the balance becomes positive after top-up, billing will resume and the instances will be automatically restored. 2. If your account balance has not been topped up to a positive balance, the instances cannot be restored. |
> 15 days | If your account balance is not topped up to a positive amount, pay-as-you-go instance resources will be reclaimed and released. All data will be cleared and become irretrievable. When instance resources are reclaimed, we will notify the creator of the Tencent Cloud account and all collaborators via email and SMS. |
Note:
Please terminate pay-as-you-go instances in a timely manner when they are no longer in use to avoid further charges.
After instances are terminated, the data will be cleared and become irretrievable.
Due to potential changes in your actual resource consumption, there may be certain errors in balance alarms.
During the payment overdue isolation period, network fees and associated services will continue to be charged normally until the account balance becomes negative.