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Unblocking Procedure

Auto unblocking

With auto unblocking, you only need to wait until blocked IPs are unblocked automatically. You can check the predicted unblocking time as follows:

1. Log in to the Anti-DDoS Console, select Self-Service Unblocking > Unblock Blocked IP on the left sidebar to get to unblocking operation.
2. Check the predicted unblocking time of an IP in Estimated Unblocking Time on the unblocking page.

Manual unblocking

You can perform unblocking earlier as follows:

Note：

• Only three chances of self-service unblocking are provided for Anti-DDoS Pro or Advanced users every day. The system resets the chance counter daily at midnight. Unused chances cannot be accumulated for the next day.
• If the attack persists, you cannot perform unblocking. You need to wait for the attack to end before manual unblocking or auto unblocking.

1. Log in to the Anti-DDoS Console, select Self-Service Unblocking > Unblock Blocked IP on the left sidebar to get to unblocking operation.

2. Find the protected IP in Pending Auto Unblocking and click Unblock in the Operation column on the right.

3. Click OK in the Unblock Blocked IP dialog box. If you receive a notification indicating successful unblocking, the IP has been successfully unblocked. You can refresh the page to check whether the protected IP is in running status.

Unblocking Operation Record

Log in to the Anti-DDoS Console, select Self-Service Unblocking > Unblocking History on the left sidebar. You can check all unblocking records in the specified period, including records of automatic unblocking and manual unblocking.