Overview
Concepts
Voucher Budget Pool
The Voucher Budget Pool is a specially applied budget issued to the group management account. The group management account can issue promo vouchers to member accounts according to the agreed promo voucher properties (applicable product, valid period, usage threshold, etc.) in the budget pool.
Note:
The voucher budget pool is unable to deduct fee directly. It must be issued as promo vouchers to deduct fee.
Promo vouchers issued through the budget pool follow consistent rules with those claimed via promotions or issued through business. For details, see Promo Vouchers.
Prerequisites
The member account needs to enable the issue promo vouchers permission. If the member account does not have this permission, please refer to member permission configuration to enable the issue promo vouchers permission for the member account.
Issuing Promo Vouchers to Member Accounts
The voucher budget pool has limit and valid period controls. It will expire when the limit is used up or the valid period ends. Expired budget pools cannot be restored. Please reasonably arrange and use them as soon as possible to avoid expiration.
Issuing Promo Vouchers to "Self-pay Member"
Select a Budget Pool, click Issue Voucher, on the Issue Promo Vouchers page, choose Self-pay Member mode, drop down to select members, manually input promo voucher denomination, and click Confirm.
Self-pay member mode, promo vouchers are issued to member accounts, and members can view them in the "Vouchers" list.
Select up to 10 members each time for promo voucher issuance.
The promo voucher amount must not exceed the maximum denomination of a single promo voucher.
Issuing Promo Vouchers to "Payer Member"
Note:
The difference between this operation and the "self-pay member" mode is that promo vouchers are issued to the group management account, with specified member accounts requiring payment. This promo voucher can only be used to deduct the cost of specified members. The group management account can view this promo voucher in the "Vouchers" list, while member accounts cannot view it.
Select a Budget Pool, click Issue Voucher, on the Issue Promo Vouchers page, choose Payer Member mode, drop down to select members, manually input promo voucher denomination, and click Confirm.
Payer member mode, promo vouchers are issued to group management account, and group management account can view them in the "Vouchers" list.
Select up to 10 members each time for promo voucher issuance.
The promo voucher amount must not exceed the maximum denomination of a single promo voucher.
Member Permission Configuration
To issue or reclaim promo vouchers for members, enable the issue promo vouchers permission for members in advance. There are three provisioning methods:
When creating or inviting a new member, select the issue vouchers permission for the member. For details, see Adding Organization Member.
In the TCO console > member account management, select the target member, click edit, and on the edit member page, select the issue vouchers permission for the member.
When selecting members on the issue promo vouchers page, if a "No Permission" prompt appears, you can click get permission to directly jump to the member list and select the issue promo vouchers permission for the member.
Other related operations
Querying Voucher Records
Click voucher records in each budget pool to view its issuance and reclaim records.
Reclaiming Voucher
In voucher Records, click reclaim, then click confirm in the pop-up window to void and reclaim this promo voucher. The promo voucher balance will return to the budget pool for reissuance. Reclaim is not allowed in the following situations:
The voucher has been fully used (no remaining balance)
The voucher has expired.
The voucher has been reclaimed and voided.
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