- News and Announcements
- Product Introduction
- Purchase Guide
- Free Demos
- Download
- Get Started
- Chat Interaction (UI Included)
- Video Call (UI Included)
- Desk
- Quick Start
- Integration Guide
- Configure Channels
- Admin Operation Manual
- Configure Agent to Proactively Contact Chat Users
- Login to Management End
- Third-party extension
- Agent Management
- Agent Role Permission Management
- Online Status and Reasons for Short Break
- Skill Group Management
- Session Service Flow Management
- Satisfaction Evaluation
- Quick Reply
- Session Routing and Reception Settings
- Agent Operation Manual
- AI Chatbot
- More Practices
- How to intergrate TUIChat independently in Uniapp（Vue2 & Vue3）
- How to intergrate TUIChat independently in Web（Vue2 & Vue3）
- AI Chatbot
- End-to-end encrypted chat with Virgil
- Super Large Entertainment and Collaboration Community
- Live Room Setup Guide
- How to integrate Tencent IM with Salesforce
- How to integrate Tencent IM with Zendesk
- How to integrate chat widget to your Shopify online store
- Discord Implementation Guide
- How to Integrate Chat into Games
- Flutter Avchatroom
- No UI Integration
- SDK Integration
- Initialization
- Login and Logout
- Message
- Message Overview
- Sending Message
- Receiving Message
- Historical Message
- Forwarding Message
- Modifying Message
- Message Inserting
- Deleting Message
- Clearing Messages
- Recalling Message
- Online Message
- Read Receipt
- Querying Message
- Group @ Message
- Targeted Group Message
- Notification Muting
- Message Extension
- Message Reaction
- Message Translation
- Message Pinning
- Conversation
- Group
- Community Topic
- User Profile and Relationship Chain
- Offline Push
- Local Search
- Signaling
- Client APIs
- Server APIs
- Generating UserSig
- RESTful APIs
- RESTful API Overview
- RESTful API List
- Message Related
- Session Related
- Group Related
- User Management
- Global Mute Management
- Operations Management
- Chatbots
- Webhooks
- Webhook Overview
- Webhook Command List
- Online Status Webhooks
- Relationship Chain Webhooks
- One-to-One Message Webhooks
- Group Webhooks
- Before a Group Is Created
- After a Group Is Created
- Before Applying to Join a Group
- Before Inviting a User to a Group
- After a User Joins a Group
- After a User Leaves a Group
- Before Group Message Is Sent
- After a Group Message Is Sent
- After a Group Is Full
- After a Group Is Disbanded
- After Group Profile Is Modified
- Callback After Recalling Group Messages
- Webhook for Online and Offline Status of Audio-Video Group Members
- Webhook for Exceptions When Group Messages Are Sent
- Before a Topic Is Created
- After a Topic Is Created
- After a Topic Is Deleted
- Topic Profile Change Webhook
- Webhook Mutual Authentication Configuration Guide
- Chatbot webhooks
- Console Guide
- FAQs
- Security Compliance Certification
- Chat Policies
- Migration
- Error Codes
- Contact Us
- News and Announcements
- Product Introduction
- Purchase Guide
- Free Demos
- Download
- Get Started
- Chat Interaction (UI Included)
- Video Call (UI Included)
- Desk
- Quick Start
- Integration Guide
- Configure Channels
- Admin Operation Manual
- Configure Agent to Proactively Contact Chat Users
- Login to Management End
- Third-party extension
- Agent Management
- Agent Role Permission Management
- Online Status and Reasons for Short Break
- Skill Group Management
- Session Service Flow Management
- Satisfaction Evaluation
- Quick Reply
- Session Routing and Reception Settings
- Agent Operation Manual
- AI Chatbot
- More Practices
- How to intergrate TUIChat independently in Uniapp（Vue2 & Vue3）
- How to intergrate TUIChat independently in Web（Vue2 & Vue3）
- AI Chatbot
- End-to-end encrypted chat with Virgil
- Super Large Entertainment and Collaboration Community
- Live Room Setup Guide
- How to integrate Tencent IM with Salesforce
- How to integrate Tencent IM with Zendesk
- How to integrate chat widget to your Shopify online store
- Discord Implementation Guide
- How to Integrate Chat into Games
- Flutter Avchatroom
- No UI Integration
- SDK Integration
- Initialization
- Login and Logout
- Message
- Message Overview
- Sending Message
- Receiving Message
- Historical Message
- Forwarding Message
- Modifying Message
- Message Inserting
- Deleting Message
- Clearing Messages
- Recalling Message
- Online Message
- Read Receipt
- Querying Message
- Group @ Message
- Targeted Group Message
- Notification Muting
- Message Extension
- Message Reaction
- Message Translation
- Message Pinning
- Conversation
- Group
- Community Topic
- User Profile and Relationship Chain
- Offline Push
- Local Search
- Signaling
- Client APIs
- Server APIs
- Generating UserSig
- RESTful APIs
- RESTful API Overview
- RESTful API List
- Message Related
- Session Related
- Group Related
- User Management
- Global Mute Management
- Operations Management
- Chatbots
- Webhooks
- Webhook Overview
- Webhook Command List
- Online Status Webhooks
- Relationship Chain Webhooks
- One-to-One Message Webhooks
- Group Webhooks
- Before a Group Is Created
- After a Group Is Created
- Before Applying to Join a Group
- Before Inviting a User to a Group
- After a User Joins a Group
- After a User Leaves a Group
- Before Group Message Is Sent
- After a Group Message Is Sent
- After a Group Is Full
- After a Group Is Disbanded
- After Group Profile Is Modified
- Callback After Recalling Group Messages
- Webhook for Online and Offline Status of Audio-Video Group Members
- Webhook for Exceptions When Group Messages Are Sent
- Before a Topic Is Created
- After a Topic Is Created
- After a Topic Is Deleted
- Topic Profile Change Webhook
- Webhook Mutual Authentication Configuration Guide
- Chatbot webhooks
- Console Guide
- FAQs
- Security Compliance Certification
- Chat Policies
- Migration
- Error Codes
- Contact Us
The original billing mode of Chat was disused on December 26, 2022. In the original billing mode, Chat offers the Free, Pro, and Ultimate editions of billing plans.In the new billing mode, Chat offers the Developer, Standard, and Premium editions of billing plans. If you are using the original billing mode and want to migrate to the new billing mode, contact sales or submit a ticket. Once migrated, the billing mode cannot be restored.
Note
The new billing mode applies only to the Singapore, Frankfurt, Seoul, Mumbai, and Silicon Valley IDCs. Other IDCs do not support the new billing mode.
The Ultimate edition supports all features of the Premium edition, and users of the Developer edition can experience all features of the Premium edition free of charge.
The following compares the features provided by the billing plans of the original and new billing modes:
Feature | Free Edition | Pro Edition | Ultimate Edition | Developer Edition | Standard Edition | Premium Edition |
Global coverage | Supported | Supported | Supported | Supported | Supported | Supported |
Maximum users | 100 | Unlimited | Unlimited | 100 | Unlimited | Unlimited |
Maximum contacts per user | 20 | 3,000 | 3,000 | 20 | 3,000 | 3,000 |
Maximum groups per user | 50 | 500 | 1000 | 50 | 500 | 1000 |
Maximum members per group (non-audio-video group) | 20 | 200 | 2000 | 20 | 200 | 2000 |
Maximum non-audio-video groups (excluding disbanded ones) | 100 | Unlimited | Unlimited | 100 | Unlimited | Unlimited |
Maximum audio-video groups that can be created | 10 | 50 | Unlimited | 10 | 50 | Unlimited |
Maximum net increase in group count per day | 100 | 10000 | 10000 | 100 | 10000 | 10000 |
Free message storage period | 7 days | 7 days | 30 days | 7 days | 7 days | 30 days |
Quota of free daily active users (DAU) | 100/month | 10,000/month | 10,000/month | - | - | - |
Quota of free monthly active users (MAU) | - | - | - | 100/month | 10,000/month | 10,000/month |
Free peak group count | 100/month | 100,000/month | 100,000/month | 100/month | Unlimited | Unlimited |
Not supported | Not supported | Supported | Supported | Not supported | Supported | |
Concurrent logins on multiple devices on the same platform | Not supported | Not supported | Supported | Supported | Not supported | Supported |
Local message search (Android and iOS) | Not supported | Not supported | Supported | Supported | Not supported | Supported |
Message history for new members in audio-video groups | Not supported | Not supported | Supported | Supported | Not supported | Supported |
Not supported | Not supported | Supported | Supported | Not supported | Supported | |
Message read receipt | Not supported | Not supported | Supported | Supported | Not supported | Supported |
Targeted group message | Not supported | Not supported | Supported | Supported | Not supported | Supported |
List of online audio-video group members | Not supported | Not supported | Supported | Supported | Not supported | Supported |
Broadcast messaging of audio-video group | Not supported | Not supported | Supported | Supported | Not supported | Supported |
User status | Not supported | Not supported | Supported | Supported | Not supported | Supported |
Conversation mark | Not supported | Not supported | Supported | Supported | Not supported | Supported |
Conversation group | Not supported | Not supported | Supported | Supported | Not supported | Supported |
Audio-video group member banning | Not supported | Not supported | Supported | Supported | Not supported | Supported |
References
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