tencent cloud

PrevNext

Feedback

search by keyword

Recent Pages

Documentation
Chat
    Documentation
    Download PDF

    TRTC Call Official Editions Launched

    Last updated: 2023-09-15 17:08:08
    Download PDF
      TRTC Call ended its beta testing and officially launched on June 2.

      Changes

      1. The official editions of Call include 1-to-1 Call and Group Call. For details, see Features and Pricing of Call.
      2. An application that subscribed to the Call trial edition during the beta testing period can continue to use the edition's features within its validity period. You can also upgrade it to the official edition (1-to-1 Call or Group Call).
      3. The trial edition will still be available, after the official launch of the Call. The functionality offered in the trial edition remains consistent with the edition provided during the beta testing period, with the validity period changing to 7 days.
      4. Each application (SDKAppID) can apply TRTC Call twice, and the total number of trial opportunities for all SDKAppID under one account (UIN) is 10. The number of trials redeemed during the beta testing period will also be counted in this total.

      Features and Pricing of Call

      Call takes effect for an individual (SDKAppID). It is necessary to obtain the Call edition before using it. Different edition descriptions are presented in the table below, and for more billing details, see Call.
      Item
      Trial
      1-to-1 Call
      Group Call
      Price
      7-day free trial
      199 USD/month
      599 USD/month
      Active conditions*
      Any Chat Plan
      Chat Plan is Standard or Premium or Pro or Ultimate edition
      Package duration*
      Free minutes*
      10,000 minutes/month
      10,000 minutes/month
      10,000 minutes/month
      Package bonus minutes*
      -
      200,000 minutes/month
      600,000 minutes/month
      Pay-as-you-go upon exhaustion (within the validity of the package)
      Services become unavailable after exhaustion.
      ✓
      ✓
      Out-of-plan resource usage fee
      See Chat basic service fee and Billing of TRTC Services.
      Call features
      Audio/Video calls
      ✓
      ✓
      ✓
      Complete UI
      ✓
      ✓
      ✓
      Call status display
      ✓
      ✓
      ✓
      Call notifications
      (If the application is not in the foreground, push notifications will be sent.)
      ✓
      ✓
      ✓
      Floating window
      (The call page can be displayed as a floating window.)
      ✓
      ✓
      ✓
      Custom ringtones
      ✓
      ✓
      ✓
      Make/Answer/Decline/Hang up a call
      ✓
      ✓
      ✓
      Video call switch to Audio call
      ✓
      ✓
      ✓
      1-to-1 call
      ✓
      ✓
      ✓
      Group call
      ✓
      -
      ✓
      Invite to/Join ongoing calls
      ✓
      （Need to use with Chat Advanced or Ultimate edition）
      -
      ✓
      （Need to use with Chat Advanced or Ultimate edition）
      Multi-platform call
      (A successful connection will automatically terminate requests from other platforms.)
      ✓
      （Need to use with Chat Advanced or Ultimate edition）
      -
      ✓
      （Need to use with Chat Advanced or Ultimate edition）
      Multi-device call
      (A user can be logged in to multiple devices of the same platform, for example, multiple iOS devices, and join a call.)
      ✓
      -
      ✓
      AI noise suppression
      (Removes background noises with the help of AI.)
      ✓
      -
      ✓
      Less stutter under poor network conditions
      (Reduces stutter rate and loading time under poor network conditions.)
      ✓
      -
      ✓
      Supported platforms
      iOS、Android、Web、Flutter
      iOS、Android、Web、Flutter
      iOS、Android、Web、Flutter
      Notes:
      1. Active requirements： Call is jointly provided by TRTC and Chat. Therefore, to use Call， you must first ensure that the application has the corresponding Chat plan. For the Chat plan details, see Basic Service.
      2. Plan duration： The duration of a package can be used to deduct your call durations. The Call trial edition will not be available once the package duration is exceeded. For 1-to-1 call and group call editions, any usage exceeding the package duration within the package validity period will be charged at pay-as-you-go rates. For the billing details, see Pay-As-You-Go.
      3. Free minutes: Each Tencent Cloud account will get 10,000 free minutes per usage cycle (a usage cycle is one month) after it buys a TRTC Call package. The free minutes can deduct usage of both TRTC Call features and TRTC basic features such as on-cloud recording and on-cloud mixtranscoding. To learn more, see Free Minutes.
      4. Package bonus minutes: Bonus minutes can deduct your call durations. They are valid for one month and will expire at the end of each usage cycle. After you use up the package, your additional usage will be charged at Pay-As-You-Go.
      5. The TRTC basic features will be available if you active Call. If you use the TRTC basic features, additional fees could be incurred. For the billing details, see Billing of On-Cloud Recording and Billing of MixTranscoding and Relay to CDN.

      Free trial and purchase guide

      Free trial

      You can activate the Call free trial edition in the Chat console, with the specific operation steps as follows:
      1. Log into the Chat console, select the data center, and create a new application. Skip this step if you already have an application.
      2. Click on the target application card to enter the application's basic configuration page.
      3. Locate the Call card, and click on Free Trial.
      4. After confirming the content in the popup window, click on Activate now. Once activated, you can proceed with integration according to integration guide.

      Purchase the official editions of Call

      Call is one of the value-added services of Chat, it is available only in Standard or Premium or Pro, or Ultimate editions. You can refer to the following steps to buy the official editions of Call.
      1. Log into the Chat console, select the data center, and create a new application. Skip this step if you already have an application.
      2. Click on the target application card to enter the application's basic configuration page.
      3. Locate the Call card, and click on Buy now.
      4. Make your selections in the pop-up purchase window, and click on Buy Now after confirmation.
      5. After the purchase is complete, you can go back to the Chat console and click on Edition details to view the details of the Call. Once finished, you can proceed with integration according to integration guide.
      Contact Us

      Contact our sales team or business advisors to help your business.

      Contact Us
      Technical Support

      Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

      Submit a Ticket
      7x24 Phone Support
      Copyright © 2013-2024 Tencent Cloud. All Rights Reserved.
      Privacy PolicyLegalCookie Policy