Chat Monthly Package
Last updated:2026-03-17 17:20:13
Chat Monthly Package
Last updated: 2026-03-17 17:20:13
To provide you with better service, Tencent RTC Chat launches new prepaid monthly packages from Beijing Time January 8, 2025 (Trial, Standard, Pro (formerly Advanced, now renamed Pro), Pro Plus, and Enterprise). You can unlock different value-added features for different applications (SDKAppID) based on actual business needs. For details, refer to Features and Billing Instructions.
Chat Monthly Packages
Billing Instructions
The payment method is prepaid. It adopts a purchase-first, deduct-later approach.
A monthly package is valid from the purchase date to the same day next month. For example, if purchased on January 1, 2025, it will be valid from January 1, 2025, to February 1, 2025.
Each package is only effective for a single SDKAppID. If you have multiple SDKAppIDs to purchase, you need to buy a separate monthly package for each sequentially.
After the monthly package purchased for a single SDKAppID expires, the unlocked value-added features will also be disabled and downgraded to Trial Version. It is recommended to enable auto-renewal after purchasing the monthly package to avoid affecting business use. To enable automatic renewal: Go to the purchase page > select Deployment Region/Application/Package editions > Enable automatic renewal.
Edition Features and Billing Prices
Note: Starter Plan
To help new users manage initial costs, we're offering a limited-time Starter Plan for our Chat service.
Price: 69.9 USD for the first month.
Features: Same as the Chat Pro plan, with up to 10,000 Monthly Active Users (MAU) each month.
Purchase Conditions:
This offer is exclusively for new users who have not previously purchased any official Chat packages (Standard, Pro, Pro-plus or Enterprise).
Each account is limited to one purchase.
Item | Free Plan | Standard | Pro | Pro-plus | Enterprise | |
Price | | 0 USD/month | 399 USD/month | 699 USD/month | 1299 USD/month | |
Usage | Global Connection | ✓ | ✓ | ✓ | ✓ | ✓ |
| 1,000MAU | 10,000MAU | 10,000MAU | 25,000MAU | 50,000MAU | |
| Peak Concurrent Connections | Unlimited | 5% of MAU | 5% of MAU | 5% of MAU | 5% of MAU |
User | Maximum Users | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Maximum Friends for a Single User | 20 | 3,000 | 3,000 | 6,000 Note: This feature is available only in the Singapore, Germany, and Japan deployment regions. In all other regions, a maximum of 3,000 friends is supported. | 10,000 Note: This feature is available only in the Singapore, Germany, and Japan deployment regions. In all other regions, a maximum of 3,000 friends is supported. |
| Concurrent Logins on Multiple Devices on the Same Platform (Android, iPhone, iPad, Windows, macOS, and Linux) | 10 | 1 | 3 | 10 | 10 |
| Concurrent Logins on Multiple Devices on the Same Platform(Web) | 10 | 10 | 10 | 10 | 10 |
| User Profile Management | ✓ | ✓ | ✓ | ✓ | ✓ |
| Friends List | ✓ | ✓ | ✓ | ✓ | ✓ |
| Friend Management（Add、Delete、Block、Group） | ✓ | ✓ | ✓ | ✓ | ✓ |
| User Profile Management | ✓ | - | ✓ | ✓ | ✓ |
| Follow | ✓ | - | ✓ | ✓ | ✓ |
Message | Number of Users Sending Messages in 1v1 Chats | 100 | Unlimited | Unlimited | Unlimited | Unlimited |
| Message Retention | 7 Days | 7 Days | 30 Days | 90 Days | 90 Days |
| Message Storage | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| File Storage | Free | Free | Free | Free | Free |
| Message Callback | ✓ | ✓ | ✓ | ✓ | ✓ |
| Number of Cloud Sessions | 100 | 100 | 500 | 2000 | 3000 |
| Send Text/Voice/Image/Video/Emoji/Location/File/Custom Message | ✓ | ✓ | ✓ | ✓ | ✓ |
| Typing Indicators | ✓ | ✓ | ✓ | ✓ | ✓ |
| Quote Message | ✓ | ✓ | ✓ | ✓ | ✓ |
| Forward/Recall/Delete/Edit/Clear Message | ✓ | ✓ | ✓ | ✓ | ✓ |
| Mentions | ✓ | ✓ | ✓ | ✓ | ✓ |
| Mute Notifications | ✓ | ✓ | ✓ | ✓ | ✓ |
| Unread Message Count | ✓ | ✓ | ✓ | ✓ | ✓ |
| Local Message Search(Android&iOS&Windows&Mac&Flutter&Unity) | ✓ | - | ✓ | ✓ | ✓ |
| Message History for New Members in Audio-Video Groups | ✓ | - | ✓ | ✓ | ✓ |
| Message Read Receipts | ✓ | - | ✓ | ✓ | ✓ |
| Read receipt Group member limit | 200 | - | 200 | 1000 licenses | 1000 licenses |
| Message Reactions | ✓ | - | ✓ | ✓ | ✓ |
Conversation | Number of Pinned Conversations | 50 | 50 | 50 | 100 | 100 |
| Delete Conversations | ✓ | ✓ | ✓ | ✓ | ✓ |
| Unread Conversation Count | ✓ | ✓ | ✓ | ✓ | ✓ |
| Conversation Draft | ✓ | ✓ | ✓ | ✓ | ✓ |
| Conversation List | ✓ | ✓ | ✓ | ✓ | ✓ |
| Conversation Mark | ✓ | - | ✓ | ✓ | ✓ |
| Conversation Group | ✓ | - | ✓ | ✓ | ✓ |
Group | Max Groups per User | 50 | 500 | 1,000 | 3,000 | 5,000 |
| Max Members per Group (Non-Live Groups) | 20 | 200 | 2,000 | 5,000 | 6,000 |
| Maximum Groups (Non-AVChatRoom Groups, not Counted after Disbanding) | 100 | Unlimited | Unlimited | Unlimited | Unlimited |
| Maximum Net Increase in Group Quantity per Day | 100 | 10,000 | 10,000 | 30,000 | 50,000 |
| Custom Group Properties Count | 16 | 16 | 16 | ||
| Custom Group Properties Modification Limit | 5 Modifications/s | 5 Modifications/s | 5 Modifications/s | ||
| Group/Member Management (Non-Live Groups) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Get/Modify Group Profile | ✓ | ✓ | ✓ | ✓ | ✓ |
| Group Announcement | ✓ | ✓ | ✓ | ✓ | ✓ |
| Targeted Group Message | ✓ | - | ✓ | ✓ | ✓ |
AVChatRoom (Audio-Video Chat Room) | Number of AVChatRoom | 50 | 50 | Unlimited | Unlimited | Unlimited |
| Ban Members from AVChatRoom | ✓ | - | ✓ | ✓ | ✓ |
| Historical Messaging Viewing for New Group Members | ✓ | - | ✓ | ✓ | ✓ |
| Mark AVChatRoom Members | ✓ | - | ✓ | ✓ | ✓ |
| Online Participant List | ✓ | - | ✓ | ✓ | ✓ |
| Broadcast Messaging of AVChatRoom | ✓ | - | ✓ | ✓ | ✓ |
Community | Community Size | 100,000 | - | 100,000 | Default capacity for 100,000 people, expandable to support 50 groups of 1,000,000 people each (contact us for application) | Default capacity for 100,000 people, expandable to support 50 groups of 1,000,000 people each (contact us for application) |
| 50 million entries/month/1 time Over-usage Pay-as-you-go | - | 100 million entries/month Over-usage pay-as-you-go | 500 million entries/month Over-usage pay-as-you-go | 2 billion entries/month Over-usage pay-as-you-go | |
| Topic | 20 | - | 20 | 20 | 200 |
Advanced Feature | ✓ 2,500 entries/month/ 1 time Over-usage Pay-as-you-go | - | ✓ No Free Tier, usage pay-as-you-go | ✓ No Free Tier, usage pay-as-you-go | ✓ 50,000 entries/month Over-usage pay-as-you-go | |
| (Only supported in the Singapore data center) | Message index volume: 100,000 entries/month/1 time Message request volume: 10,000 entries/month/1 time Over-usage Pay-as-you-go | - | - | ✓ No Free Tier, usage pay-as-you-go | Message index volume: 1,500,000 entries/month Message request volume: 300,000 entries/month Over-usage pay-as-you-go |
| Conversation Mark(with UI) | ✓ | - | - | ✓ | ✓ |
| Conversation Group(with UI) | ✓ | - | - | ✓ | ✓ |
| Polls | ✓ | - | - | ✓ | ✓ |
| Chain Message | ✓ | - | - | ✓ | ✓ |
| Official Channel | ✓ | - | - | - | ✓ |
| - | - | - | ✓ | ✓ | |
| User Allowlist for Bypassing Friend Verification | - | - | - | ✓ | ✓ |
Data and Analytics | User Count | ✓ | ✓ | ✓ | ✓ | ✓ |
| Message Count | ✓ | ✓ | ✓ | ✓ | ✓ |
| Group Count | ✓ | ✓ | ✓ | ✓ | ✓ |
| Analytics Dashboard | ✓ | ✓ | ✓ | ✓ | ✓ |
| Data Export | ✓ | ✓ | ✓ | ✓ | ✓ |
| Restful API Call | ✓ | ✓ | ✓ | ✓ | ✓ |
Security | SAML/SSO | ✓ | ✓ | ✓ | ✓ | ✓ |
| TLS/SSL Encryption | ✓ | ✓ | ✓ | ✓ | ✓ |
| File Encryption | ✓ | ✓ | ✓ | ✓ | ✓ |
| IP Whitelisting | ✓ | ✓ | ✓ | ✓ | ✓ |
| AES 256 | ✓ | ✓ | ✓ | ✓ | ✓ |
Compliance | SOC 1 | ✓ | ✓ | ✓ | ✓ | ✓ |
| SOC 2 | ✓ | ✓ | ✓ | ✓ | ✓ |
| SOC 3 | ✓ | ✓ | ✓ | ✓ | ✓ |
| ISO 27001 | ✓ | ✓ | ✓ | ✓ | ✓ |
| CSA STAR | ✓ | ✓ | ✓ | ✓ | ✓ |
| NIST CSF | ✓ | ✓ | ✓ | ✓ | ✓ |
| BS10012 | ✓ | ✓ | ✓ | ✓ | ✓ |
| KISMS | ✓ | ✓ | ✓ | ✓ | ✓ |
Support | Response Time | - | Response time: 5 day/12 hour P1 - 2 hours P2 - 6 hours P3 - 12 hours | Response time: 5 day/12 hour P1 - 2 hours P2 - 6 hours P3 - 12 hours | Response time: 7 day/24 hour P1 - 1 hour P2 - 4 hours P3 - 8 hours | Dedicated 1-on-1 service with personal support and immediate response. |
| Ticket and Email Support | - | Ticket and email support | Ticket and email support | Ticket and email support | Ticket and email support |
| Telegram Group | - | Telegram group | Telegram group | Telegram group | Telegram group |
Billing Example
User A wants to use cloud search, so they need to purchase Pro Plus Edition. They bought Pro Plus Edition for 1 month on April 1, 2025, and enabled the automatic renewal service.
then:
1. The customer makes a one-time payment of 1,299 USD.
2. Starting from April 24, 2025 (renewal 7 days in advance), auto-renewal is triggered, and 1,299 USD is automatically deducted each month. Pro Plus Edition is issued, and the validity period of the renewed version is from May 1 to June 1.
Push
Cloud Push service is the service fee incurred after enabling the Push service. You need to purchase any version of the Chat monthly package before you can purchase.
Billing Mode | Price |
Resource plan fee (Prepaid) | 299 USD/month (Among them, regular push has no limit on the number of messages, universal/tag push API free calls 100 times/day, universal/tag push free sends 30 million messages/month) |
Fees for Out-of-plan Resource Usage (post-payment after daily settlement) | Universal/Tag push API call count, each additional call/day, post-payment after daily settlement: 10 USD/day. Universal/Tag push messages, each additional 10,000 messages, post-payment after monthly settlement: 0.1 USD/10,000 messages. |
Takes effect immediately after purchase, with the validity period starting from the day of successful purchase. After purchase, please go to the Chat console and configure the plugin service according to the integration guide.
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