If you have any questions about Tencent Cloud products, please contact our customer service for assistance.
If you encounter any OPS or technical problems when using our products, you can log in to the Tencent Cloud console and follow the on-screen prompts to submit a ticket. We will get back to you as soon as possible.
A ticket can have the following status:
The ticket will revert to "pending processing" status after you re-submit the ticket with more information.
Contact our sales team or business advisors to help your business.
Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.
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