- Product Introduction
- Purchase Guide
- Getting Started
- Integration Guide
- API Documentation
- FAQs
- Contact Us
- Service Level Agreement
- Glossary
- FaceID Policy
- Product Introduction
- Purchase Guide
- Getting Started
- Integration Guide
- API Documentation
- FAQs
- Contact Us
- Service Level Agreement
- Glossary
- FaceID Policy
1.Introduction
This Module applies if you use the eKYC Solution Feature (“Feature”). This Module is incorporated into the privacy policy located at “Privacy Policy”. Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.
2.Controllership
The controller of the personal information described in this Module is as specified in the Privacy Policy.
3.Availability
This Feature is available to users in certain jurisdictions, including Hong Kong, Singapore, Thailand, Taiwan and other Asian jurisdictions.
4.How We Use Personal Information
We will use the information in the following ways and in accordance with the following legal bases:
| Personal Information | Use | Legal Basis |
|---|---|---|
| Monitoring Data: AppID, interface name, result, callID, start and end call time, region, fee, interface call volume | We use this information for the purpose of providing the Feature to you, and for troubleshooting and performance analysis. Please note that this data is stored and backed up in the TencentDB for MySQL feature. | We process this information as it’s necessary for us to perform our contract with you to provide the Feature. |
| Operation Log: APPID, Call ID, timestamp, single step debugging information, desensitization request and response | We use this information to ensure the Service functions as required and to analyze the reasons for errors or failures and troubleshoot such problems. Please note that this data is stored and backed up in the Elasticsearch Service feature. | We process this information as it’s necessary for us to perform our contract with you to provide the Feature. |
5.How We Store and Share Personal Information
As specified in the Privacy Policy.
6.How We Share Personal Information
As specified in the Privacy Policy.
7.Data Retention
We will retain personal information in accordance with the following:
| Personal Information | Retention Policy |
|---|---|
| Monitoring DataOperation Log | Stored for 2 years. |
Yes
No
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