tencent cloud

Feedback

Delivery Response

Last updated: 2024-03-12 10:32:36

    Delivery Response

    Real-time queue status

    Through the Real-time queue status chart, you can obtain statistical data such as sent emails, deliveries, bounces, and rejected emails. You can select a specific search range from the sender domain and recipient domain options above. With an intuitive chart display, you can quickly understand the changing trends of various indicators, providing a basis for optimizing email services.
    Note:
    There is a certain delay in statistics. The data displayed in the console is for reference only.

    Email Status

    SMS Console>Delivery Response>Email Status Supports searching and viewing the relevant status of email delivery from the dimensions of date range and recipient address.
    Note:
    There is a certain delay in statistics. The data displayed in the console is for reference only.

    Open/Click

    SMS Console>Delivery Response>Open/Click This module supports viewing the number of times an email is opened and the number of times an email is clicked from the dimensions of the sender domain, recipient domain, and date range, and exporting the query results.
    Email Open Count Query
    Accurately filter the sender domain, recipient domain, date range, and email sending time to view the number of times an email is opened and support exporting the query results.
    Email Click Count Query
    Accurately filter the sender domain, recipient domain, date range, and email sending time to view the number of times an email is clicked and support exporting the query results.
    Note:
    1. When you open the downloaded CSV file with Excel or other tools, numbers might be displayed in scientific notation or other formats.
    2. You can convert timestamps in milliseconds in the downloaded file to readable time using an Excel formula. Example: =TEXT(C2/86400000+DATE(1970,1,1), "YYYY-MM-DD HH:mm:ss"), where C2 is the cell that the timestamp is located in. The converted time is UTC time.

    Spam Report

    SMS Console>Delivery Response>Spam Report This module supports viewing the number of times an email is reported as spam from the dimensions of the sender domain, recipient domain, and date range, and supports exporting the query results.

    Bounced

    SMS Console>Delivery Response>Bounced This module supports viewing the number of corresponding bounced emails from the dimensions of the sender domain, recipient domain, and date range, and supports exporting the query results.

    Unsubscription

    SMS Console>Delivery Response>Unsubscription This module supports viewing the number of corresponding unsubscribed emails from the dimensions of the sender domain, recipient domain, and date range, and supports exporting the query results.

    Blocklist

    SMS Console>Delivery Response>Blocklist This module supports viewing the bounce time (added to the blocklist) of emails from the recipient email address dimension and supports batch deletion of the blocklist list that meets the criteria.
    Note:
    Bounced email addresses will be added to the blocklist for a duration of 180 days. Clicking "Remove from blocklist" can actively remove the address from the blocklist.
    
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support