tencent cloud

Finance Management

Order management

A customer order is an order generated after a customer purchases or activates a Tencent Cloud service. If the reseller uses a Tencent Cloud service, a reseller order will be generated.

Directions

1. View customer orders:

(1) Log in to the Tencent Cloud console with a reseller account.

(2) Click Customer Business > Order Management.

(3) Customer orders include monthly subscription orders and pay-as-you-go orders.

(4) Customer monthly subscription orders: You can view the order details and pay or cancel orders in Pending payment status.

(5) Customer pay-as-you-go orders: You can view the order details.

2. View reseller orders

(1) Log in to the Tencent Cloud console with a reseller account.

(2) Click Billing Center > Order Management.

(3) Reseller orders include monthly subscription orders and pay-as-you-go orders.

(4) Monthly subscription orders: You can view the order details and pay or cancel orders in Pending payment status.

(5) Pay-as-you-go orders: You can view the order details.