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Guide to becoming a Tencent Certified Service Partner (for regions outside the Chinese mainland)
Overview
A Certified Service Partner (CSP) is a company certified by Tencent Cloud for their expertise in Tencent Cloud’s private cloud products and ability to provide customers with design, architecture, deployment, migration, and O&M services.
Path: Official Website > Partner Network > International Partner Academy > CSP Zone. Role and value of CSPs
To better focus on product development, Tencent Cloud welcomes partners to help deliver projects to customers and system integrators. CSPs serve mainly in scenarios where Tencent Cloud’s products are integrated into other systems.
The purpose of Tencent Cloud’s CSP system is to establish a comprehensive global network of channel partners providing services to customers, with Tencent Cloud providing additional support. By combining the sales and service expertise of partners with our own strengths in product R&D and technology, we can deliver higher quality services to customers at lower costs.
Differences between CSPs and ASPs
Authorized Service Partners (ASPs) act as Tencent’s subcontractors. Tencent engages with customers and then subcontracts part of the work to ASPs. ASPs are paid by Tencent.
CSPs engage directly with customers or system integrators. They deliver Tencent Cloud products and services to customers or system integrators and charge their own fees.
Eligibility and benefits
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CSP | Certified | Company scale (sufficient size and revenue) Business competence (sales system, proven experience in customer management and product delivery) Technical competence (sufficient number of trained and certified personnel) Service capabilities (projects served, delivery/after-sales management system) | Training and certification Service authorization Marketing support Technical support Expert support Business opportunity sharing Note: The actual benefits may vary by project. |
Note:
Please note that to become a CSP, you must be a Tencent Cloud agent or reseller that has signed a partner agreement with Tencent.
Certification process
Prerequisites
Apply to become a Tencent Cloud agent or reseller (skip this step if you are already certified).
Apply to become a CSP (offline)
1. Check the eligibility requirements
Contact your Tencent Cloud contact person or send an email to csp_overseas@tencent.com to ask for CSP eligibility requirements for corresponding products.
2. Employee training and certification
Let your employees take our training courses and exams (the type of certificates and number of certified employees required are specified in our eligibility requirements).
3. Application and review
Submit your CSP certification application to your Tencent contact person or to the email above. Tencent will then review your qualifications.
4. Contract signing
A digital contract will be sent by Tencent via email. Upon receiving your confirmation to sign the contract, we will send you a copy of the contract signed and sealed by Tencent. Please sign the contract and send a copy back to Tencent.
5. Obtain your CSP certification and officially enter the Tencent Cloud CSP pool. CSP certification is shown below:
Questions and help
If you have any questions, please send an email to csp_overseas@tencent.com. In your email subject, include "CSP certification + Product name (the Tencent Cloud product you want to be certified for) + Your company’s full name".