This Feature is available to users globally but primarily intended for users located in the same country/region as the selected service region for optimal performance.
We will use the information in the following ways and in accordance with the following legal basis:
|Personal Information||Use||Legal Basis|
|Error Log: acquisition time and log details (information of workflow and errors)||We use this information for locating issues and debugging.||We process this information as it is necessary for us to perform our contract with you to provide the Feature.|
|Database Running Log: acquisition time and log details (information of errors)|
|Database Slow Query Log: execution time, SQL, client address, user name, database name, execution time, lock time, number of parsed rows and number of returned rows||We use this information to locate performance issues.|
We will retain personal information in accordance with the following:
|Personal Information||Retention Policy|
|Error Log||Stored for 15 days.|
|Database Running Log|
|Database Slow Query Log||Stored until you request for deletion, upon which such data will be deleted within 3 days. Where you do not request for deletion, such data will be deleted within 3 days of termination of your use of this Feature. If this Feature is shut down, such data will be retained for 3 months before it is deleted. Where you do not renew service upon service expiration, such data will be automatically deleted 3 days after expiration.|
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