After setting an alarm policy, you need to add alarm recipients, which can be done during alarm notification configuration.
This document describes how to set an alarm notification template in the console. When creating an alarm policy on the alarm policy configuration page, you can select an existing template or create a new one for easy configuration. You can also quickly apply the same template for multiple policies.
1. Log in to the TCOP console and select Notification Template on the left sidebar.
2. Click Create Notification Template, configure the following items on the page displayed, and click Complete.
Parameter
Description
Template Name
Enter the notification template name, which can contain up to 30 characters.
Notification Type
Select one or multiple notification types. Options include Alarm Trigger and Alarm Recovery.
Notification Language
Select the notification language, which can be Chinese or English.
Recipient Object
Select users or user groups to receive notifications.
Notification Cycle
Select the notification cycle, which can be any number of days in a week.
Notification Period
Set the notification period. Alarm notifications will be sent at the start time in the notification cycle and will be stopped at the end time.
Receiving Channel
Select email, SMS, etc.
API URL
Enter a URL (domain name or IP[:port][/path]), WeCom group chatbotwebhook, DingTalk group chatbot webhook, or Slack group application webhook accessible over the public network, and TCOP will push alarm messages to the corresponding URL, WeCom group, DingTalk group, or Slack group (if the recipient is a user, there is no need to add an API callback).
Note:
You need to enter the API callback only when pushing notifications to WeCom group chatbots, DingTalk group chatbots, or Slack group applications.
After the API callback is added, if the initial delivery of an alarm notification fails, CM attempts up to three retries with a delay between failed attempts set at 5 seconds.
After the API callback is added, each WeCom or DingTalk group chatbot can receive up to 20 notifications per minute. If this quota is exceeded, the excess notifications will be discarded for WeCom, and the traffic will be throttled for 10 minutes for DingTalk.
Configuring an alarm notification
1. Log in to the TCOP console and select Policy Management on the left sidebar.
2. Click Create Policy and select up to three alarm notification templates in Configure Alarm Notification in the Configure Alarm Policy window.
3. Click Complete after configuring the alarm policy and notification.
4. After the configuration is completed, if an alarm is triggered by an exception, the system will send notifications to the recipients via the specified channels (email, SMS, WeCom, and phone call).
