This document describes the reminder policies regarding the usage and validity of a resource pack.
Reminder Policy for Resource Pack Usage
Scenario: Resource pack is about to run out
Reminder messages will be sent when the remaining resource pack usage reaches 30%, 20%, or 10%.
Sample message:
Dear user,
You have already used 280,000 CCUs of your TDSQL-C: cynosdbmysql resource pack (ID: package-, name: to--1) under your account (ID: 100028, nickname: ce***), and the remaining 120,000 CCUs is less than 30% of the total capacity. Please purchase the resource pack promptly to avoid interruptions. Reminder messages will be sent when the resource pack runs out.
Sample message:
Dear user,
You have used up 400,000 CCUs of your TDSQL-C: cynosdbmysql resource pack (ID: package-, name: to--1) under your account (ID: 100028, nickname: ce***) at 11:43:43 on 2023-05-31. Please purchase the resource pack promptly to avoid interruptions. Reminder Policy for Resource Pack Validity
Scenario: Resource pack is about to expire
Reminder messages will be sent when the resource pack is 30 days, 7 days, 5 days, 3 days, or 1 day from expiration.
Sample message:
Dear user,
Your TDSQL-C: cynosdbmysql resource package (ID: package-, name: to--1) under your account (ID: 100028, nickname: ce***) will expire at 11:43:43 on November 10, 2023. Once the resource pack has expired, it cannot be refunded. Please purchase the resource pack promptly to avoid interruptions. Reminder messages will be sent when the resource pack expires.
Sample message:
Dear user,
The TDSQL-C resource pack cynosdbmysql- (resource pack ID: package-, resource package name: to--1) you purchased for your account (account ID: 100028, nickname: ce***) has expired at 11:43:43 on November 10, 2023. Please purchase the resource pack promptly to avoid interruptions.