Returning Instances
Last updated:2025-04-29 22:27:40
Overview
When the purchased monthly subscription exclusive instance is no longer needed, you can initiate a self-return operation on the console page. The billing system will settle the fees and return the refund amount to the account.
Return Operation
1. Log in to the CTSDB Console using a Tencent Cloud account.
2. At the top of the right page, select Version 3.0.
3. In the Instance List, find the instance to be returned and select More > Return and Refund in its operation column.
4. In the Return and Refund window, confirm the information of the instance to be returned, check I have agreed to the Termination Rules, and click View refund information.
5. On the following unsubscribe information page, confirm the Refund List information, check the refund amount, and click Confirm Refund.
6. In the Please confirm your refund method and amount window, confirm the information, and click Confirm Refund.
7. Wait for the task execution to complete. On the Transaction succeeded page, you can perform the following operations.
Click View My Orders to jump to the Order Management page of Billing Center, where you can view the progress of the refund order.
Click Go to Console to jump to the CTSDB Instance List page. The status of the instance has been changed to Pending termination, which means that the return process has been completed and instance in this status will no longer incur any fees.
Recovering Instances to Be Terminated
1. Log in to the CTSDB Console using a Tencent Cloud account.
2. At the top of the right page, select Version 3.0.
3. In the Instance List, find the instance to be recovered and select More > Start in its operation column.
4. In the Renew the selected instances window, confirm the recovery of instance information, select Renewal Period, confirm Fees, and click OK.
5. On the Please confirm the following product information page, confirm the renewal information and order amount, and click Submit Order in the lower right corner to complete the fee payment and recover the instance.
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