Renewal
Last updated: 2025-12-24 14:52:52
If you do not renew a yearly/monthly subscription cluster in advance or have insufficient account balance to complete auto-renewal before the expiration date, the cluster will enter an isolated state. You need to complete the renewal promptly to restore the cluster to the normal state. If renewal is not completed during the isolation period, the system will automatically release cluster resources after the isolation period ends. All data will be cleared and cannot be recovered.
Note:
Pay-as-you-go clusters do not require renewal. You only need to ensure a sufficient available account balance. For specific steps to top up your account, see Online Top-up.
Renewal
Two renewal methods are supported: manual renewal and auto-renewal. The details are as follows:
Manual renewal: For a yearly/monthly subscription cluster, you can manually renew it at any time from the time of purchase until it is completely deleted to extend its service period.
Auto-renewal: After you enabled auto-renewal for a yearly/monthly subscription cluster, if the account balance is sufficient, the cluster will be automatically renewed on the expiration date.
Note:
Manual Renewal
Manual Renewal in the TDMQ for Apache Pulsar Console
1. Log in to the TDMQ for Apache Pulsar console.
2. In the left sidebar, choose Cluster, select the target region, and then choose More > Renew in the operation column of the target cluster.
3. In the pop-up window, select the renewal duration. At this point, you can also choose to enableauto-renewal for the cluster.
4. Click OK. After you complete the payment on the order payment page, the renewal will be completed.
Manual Renewal in Billing Center
1. Log in to the TDMQ for Apache Pulsar console.
2. In the upper-right corner of the page, hover the pointer over Billing Center and click Renewal Management in the drop-down list to go to Billing Center.
3. On the Renewal Management page, select the expiration time range, search for and select Tencent Distributed Message Queue (TDMQ). On the Manual Renewal tab, select the sub-product TDMQ for Apache Pulsar to manually renew your clusters.
Renew a single cluster: Click Renew in the operation column of the target cluster.
Renew multiple clusters at a time: Select the clusters that you want to renew and then click Batch Renewal in the upper-left corner.
4. In the pop-up window, select the renewal duration and click OK. After you complete the payment on the order payment page, the renewal will be completed.
Auto-Renewal
Auto-renewal reduces the management overhead of manual renewal and prevents clusters from being automatically deleted due to missed manual renewals.
Enabling Auto-Renewal When Purchasing a Cluster
You can choose to enable auto-renewal on the purchase page for Pulsar clusters. For detailed steps on purchasing a cluster, see Creating a Cluster.
Enabling Auto-Renewal in Billing Center
If you did not enable auto-renewal when purchasing the cluster, you can choose to enable auto-renewal for the cluster when it has not expired and is in the Running state. The procedure is as follows:
1. Log in to the TDMQ for Apache Pulsar console.
2. In the upper-right corner of the page, hover the pointer over Billing Center and click Renewal Management in the drop-down list to go to Billing Center.
3. On the Renewal Management page, select the expiration time range, search for and select TDMQ. On the Manual Renewal tab, select the sub-product TDMQ for Apache Pulsar to enable auto-renewal for your clusters.
Enable auto-renewal for a single cluster: Click Set as Auto-renewal in the operation column of the target cluster.
Enable auto-renewal for multiple clusters at a time: Select the clusters and click Set as Auto-renewal in the upper-left corner.
4. In the pop-up window, select I have read and agree to the Auto-renewal Rules and click OK to complete enabling auto-renewal.
Setting a Unified Expiration Date
If you have multiple Pulsar clusters with different expiration dates, you can set their expiration dates to the same date for easier daily management and renewal.
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