Feature | Exclusive Cluster | Virtual Cluster |
Version compatibility | Compatible with open-source version 4.9 and earlier | Compatible with open-source version 4.9 and earlier |
Instance type | Physical isolation of resources | Logical isolation of resources, where underlying physical resources are shared. |
Billing mode | ||
TPS range | On-demand purchase based on different node specifications | Suitable for TPS below 4000 |
Scaling | Flexible scaling, where the number of nodes, node specifications (coming soon), and storage space can be expanded separately. | Not supported |
Broker repair and upgrade time | Few time required for upgrade. | Longer time required for upgrade as it is subject to shared cluster resources. |
Availability | 99.99% | 99.95% |
High availability | Custom multi-AZ deployment in the same region is supported to improve the disaster recovery capabilities. | Multi-AZ deployment in the same region is not supported. |
Technical support | Parameter optimization consulting services are supported, helping you customize parameter configurations for special business scenarios. You can submit a ticket for application. | Basic troubleshooting and bug fixing services are supported. |
Event support | Event support is provided for major events such as product upgrade, business launch, and promotion campaign to ensure smooth business operations. | Not supported |
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