- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- RocketMQ 5.x
- RocketMQ 4.x
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Development Guide
- SDK Documentation
- Migration to Cloud
- API Documentation
- FAQs
- TDMQ FOR ROCKETMQ SERVICE LEVEL AGREEMENT
- Contact Us
- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- RocketMQ 5.x
- RocketMQ 4.x
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Development Guide
- SDK Documentation
- Migration to Cloud
- API Documentation
- FAQs
- TDMQ FOR ROCKETMQ SERVICE LEVEL AGREEMENT
- Contact Us
Note：
If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.
Notes
When you no longer use clusters, terminate them as soon as possible to avoid further fee deductions.
After clusters are terminated or repossessed, their data will be deleted and cannot be recovered.
Pay-as-You-Go
TDMQ for RocketMQ virtual cluster is pay-as-you-go daily; that is, the billing system measures and issues a bill for your service usage for a calendar day on the next calendar day and deducts the service fees from your account accordingly.
If your account balance is insufficient, but the current usage is within the free tier, you can continue to use the service.
If your account balance becomes insufficient and your account isn't eligible for the non-stop feature, you can continue to use TDMQ for RocketMQ for 24 hours, and we will continue to bill you for this period. After 24 hours, the TDMQ for RocketMQ service will be stopped, you cannot send/receive messages or use the console and TencentCloud API, but resource usage fees will still be incurred.
After the service is stopped, the system will process TDMQ for RocketMQ as follows:
Time After Service Suspension | Description |
≤ 7 days | If your account is topped up to a positive balance, the billing will continue, and you can restart TDMQ for RocketMQ. |
| If your account balance remains negative, TDMQ for RocketMQ cannot be restarted. |
> 7 days | If your account is not topped up to a positive balance, your pay-as-you-go TDMQ for RocketMQ resources will be terminated. All data will be deleted and cannot be recovered. When your resources are terminated, your Tencent Cloud account creator and all collaborators will be notified by email and SMS. |
Monthly Subscription
TDMQ for RocketMQ exclusive cluster is monthly subscribed.
Expiration alert
Seven days before your monthly subscribed cluster expires, the system automatically pushes an expiration alert message to you every other day. All alert messages are sent to the Tencent Cloud account creator and all collaborators by email and SMS.
Overdue payment reminder
From the day when your monthly subscribed cluster expires, the system pushes an alert message of resource isolation due to overdue payment to you every other day. All alert messages are sent to the Tencent Cloud account creator and all collaborators by email and SMS.
Overdue payment policy
If your account balance is sufficient and you previously enabled auto-renewal, the resource will be automatically renewed on the expiration date.
Your cluster can be used normally within 7 days after expiration. If you renew it during this period, the billing cycle of the renewed cluster will start from the expiration date of the previous cycle.
If you don't renew your cluster within 7 days after expiration, your cluster service will be suspended, and resources will be terminated. All data will be deleted and cannot be recovered. When your resources are terminated, your Tencent Cloud account creator and all collaborators will be notified by email and SMS.
Notes
Once you receive an overdue payment reminder, top up your account in the console as soon as possible to prevent your business from being affected.
If you have any questions about bills, check your bill details on the Resource Bills page in the console.
If you have any questions about fees, see Purchase Guide for the description of each billable item and billing rules.
You can also configure alarms for overdue payments through the balance alert feature in the Billing Center. For more information, see Balance Alerts.
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