This Feature is available to users globally but primarily intended for users located in the same country/region as the selected service region for optimal performance.
We will use the information in the following ways and in accordance with the following legal basis:
|Personal Information||Use||Legal Basis|
|Policy management data: Service Template, Customer Name, Biz Type, Strategy, Biz Category, Type and Enable Biz Template.
Custom library management data: Service Type, Library Name, Description, Source, Suggestion, Match Type, Channel, Status, Library ID, Library Name, Suggestion, EvilType, Label, Custom Library ID, Test, Library Type, Contents, and Strategy Type.
Service management data: Callback Url.
Service experience data: Biz Type, Content Type, and Contents.
|We use this data in order to configure and provide the Feature.
Please note that this data is stored and backed up in TencentDB for MongoDB (MongoDB) for this purpose.
|We process this information as it is necessary for us to perform our contract with you to provide the Feature.|
We will retain personal information in accordance with the following:
|Personal Information||Retention Policy|
|Policy management data.||We retain such data for as long as you use the Feature. When your use of the Feature is terminated, we will delete this data after 12 months. The communication content will be automatically deleted after 30 days.
You may also manually delete data, like words and word libraries, in which case, the data is deleted automatically after 30 days.
|Custom library management data, Service management data, Service experience data.||We retain such data for 6 months, after which it will be automatically deleted.
You may also manually delete data, in which case, the data is deleted automatically after 30 days.
Contact our sales team or business advisors to help your business.
Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.
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