FAQs
Last updated: 2023-12-23 11:22:19
Personal Edition
What are the reasons why Personal Edition login errors occur? How can I handle these errors?
Cause 1: You have entered an incorrect database account or password.
Enter the correct account and password.
Cause 2: You have not authorized the DMC server address to access the database. You will be prompted for such authorization on the error page for the IP address in the security group or database account.
Authorizing IP address in the security group
Below are the directions for TencentDB for MySQL.
Log in to the TencentDB for MySQL console. In the instance list, click the instance ID or click Manage in the Operation column. On the instance management page you enter, select the ** Security Group** tab. In the Added to security group section, click the security group ID to go to the Security group rules page. Select the Inbound rules tab, click Add rule, and enter the IP address prompted on the error page.
Authorizing IP address in the database account
Below are the directions for TencentDB for MySQL.
Log in to the TencentDB for MySQL console. In the instance list, click the instance ID or click Manage in the Operation column. On the instance management page you enter, select the Database Management > Account Management tab. Find the account for which you want to modify the host and click More > Modify Host in the Operation column. In the pop-up window, enter the IP address prompted on the error page.
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