CATEGORY B PRIVACY POLICY MODULE
Last updated: 2025-04-24 21:14:09
1. Introduction
This Privacy Policy Module (“Module”) applies if you use the following features: Tencent Cloud International StreamLive, StreamPackage, Video on Demand, Cloud Streaming Services, Tencent Effect SDK, Cloud Application Rendering, Video Moderation System, Audio Moderation System, Image Moderation System, Text Moderation System, User Generated Short Video SDK, Player SDK, and Media Processing Service (collectively, “Features”).
This Module is incorporated into the privacy policy (“Privacy Policy”). Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.
2. Controllership
The controller of the personal data described in this Module is as specified in the Privacy Policy.
3. Personal data we collect
We may collect, receive, store and otherwise process the following personal data about you:
Data Category | Details |
Configuration Data | Configuration and settings including resource identifiers and attributes, templates, service and security settings for the Features. |
Authentication and Security Credential Information | Information for user and role management including permission settings, license type, key, package name, bundle ID. |
Diagnostic and Usage Data | Information of the software or hardware related to performance, status, users activities, usage, operations, log data, access log data, billing data, any problem you experience, error reports, your settings, connectivity and updates. |
To provide the Features to you, we may also process the above data through integration with our features as follows:
Cloud Log Service;
Cloud Virtual Machine;
TDW;
TencentDB for MongoDB; and
TencentDB for MySQL
4. Purposes and Legal Basis
We will only use your personal data for the purposes and legal basis set out below:
Purpose | Legal Basis |
Provide our Features. We use data including Configuration Data, Authentication and Security Credential Information, and Diagnostic and Usage Data to operate and provide you with the Features. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
Maintain your configuration settings. We use data including Configuration Data to maintain your configuration settings of the Features and deliver statistics to help you manage the Features. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
Troubleshooting. We use data including Configuration Data, Authentication and Security Credential Information and Diagnostic and Usage Data to monitor the Features’ performance and quality, detect and identify errors, bugs or failures, analyze the reasons and troubleshoot such problems. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
Billing. We use data including Diagnostic and Usage Data to facilitate our billing process. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
Improve and develop our Features. We use data including Configuration Data, Authentication and Security Credential Information, and Diagnostic and Usage Data to analyse and understand our potential customers, improve and optimize our Features. | It is in our legitimate interests to process this information to understand our potential customers and visiting trend of our Features’ websites, and to improve the Features. |
5. How We Store and Share Personal Information
As specified in the Privacy Policy.
6. Data Retention
We will retain personal data in Section 3 for as long as it is necessary for the fulfilment of the purpose(s) as described in this Module and as required or authorized by applicable laws, to resolve disputes and to enforce our terms and conditions, other applicable terms of service, and our policies. The actual retention period can vary for different data categories, depending on the context of your interactions with us, your configuration set up and your use of the Features.
For example, Authentication and Security Credential Information such as package name, bundle ID, license key will be deleted when you log off your Tencent account for us to provide you with the Features.
For Diagnostic and Usage Data, we retain most of the operation and usage data up to 1 year (exact number depends on the specific type of data) for troubleshooting purposes in general.
Other criteria used to determine the retention periods include:
a longer or shorter retention period is requested or determined by you;
such data is configured to be deleted when you log off your Tencent Cloud account; or
such data is configured to be retained by us for a defined period after your end users cease to access the SDK offered by the Features or the access period expires (whichever is earlier).
If you have any questions or require additional information relating to the above (including where you require further or more specific information on how long we store your personal data), please refer to our Contact Information section in our Privacy Policy.
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