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Freezing or locking users

Last updated: 2023-12-22 11:42:08

    Scenarios

    After adding users, you can lock or freeze a user to block the user from logging in to the Customer Identity and Access Management (CIAM) console.

    Steps

    Locking a user

    1. Log in to the CIAM console and select User management -> User management in the left navigation pane.
    2. On the User management page, click Lock user in the operation column.
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    3. In the confirmation window displayed, click OK to lock the user. Then, the user cannot log in to the console.
    Note:
    If a user is locked by an administrator, the user can be unlocked only by an administrator.
    If a user is locked after too many failed login attempts, the user will be automatically unlocked according to the unlock policy.
    
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    Freezing a user

    1. Log in to the CIAM console and select User management -> User management in the left navigation pane.
    2. On the User management page, click Freeze user in the operation column.
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    3. In the confirmation window displayed, click OK to freeze the user. Then, the user cannot log in to the console.
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