This Feature is available to users globally but primarily intended for users located in the same country/region as the selected service region for optimal performance.
We will use the information in the following ways and in accordance with the following legal bases:
|Personal Information||Use||Legal Basis|
|Task Log Data: UIN, local time, local IP, APPID, error message||We use this information for monitoring operations, and locating issues and debugging.
Please note that this information is backed up in our TencentDB for MySQL feature.
|We process this information as it is necessary for us to perform our contract with you to provide the Feature.|
We will retain personal information in accordance with the following:
|Personal Information||Retention Policy|
|Task Log Data||Stored for 30 days.|
Contact our sales team or business advisors to help your business.
Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.
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