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Cloud Application

Last updated: 2023-02-02 16:28:38

    UE Application Operations in the Cloud

    Why is the cloud window resolution different from the expected resolution?

    This may be because the support for a high DPI isn't added during UE4 application packaging.

    Why doesn't the cloud application respond after the user clicks a screen interaction button?

    If the UE application hides the cursor by default, the cursor will actually be locked at the center of the Windows image. In this case, CAR cannot convert a click event on the mobile device to a cloud click event with the corresponding coordinates. You need to make sure that the mouse position is changeable at any time, so that users can directly click in the cloud environment.

    Why does a warning of an early graphics card driver version pop up when the user starts a UE5 application?

    Currently, the cloud environment driver is NVIDIA GeForce Game Ready Driver 511, so a warning of an early graphics card driver version will pop up. In most cases, the application can still run normally after you click Confirm. If your application can run normally and you want to disable the warning, we recommend you modify the configuration parameter in the ConsoleVariable.ini file in the application package. For more information, see NVIDIA Driver Warning.
    The cloud environment driver will be updated as soon as possible to solve this problem. If your application cannot run normally due to an early driver version, or if you have other questions, please contact us for assistance.

    Unity Application Operations in the Cloud

    The user presses and holds the left mouse button and drags the mouse to rotate the image angle on the local device, but why doesn't this operation take effect in the cloud?

    This is generally because the cloud application doesn't hide the cursor when the user presses and holds the mouse to drag it.

    Input Peripheral Device

    Which peripheral device messages can be obtained by a cloud application?

    Currently, a cloud application can get mouse, keyboard, and controller messages, and the business frontend can send mouse, keyboard, and controller messages to the cloud through a touchscreen or other input. For the specific implementation process, see the API documentation of the SDK for each client type:

    Process

    Why does CAR start multiple processes?

    Check whether processes in the process list are complete, and if yes, check whether the application starts multiple processes on its own.
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