- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- Demo Download and Experience
- Interface Customization
- API Documentation
- Service Callbacks
- Best Practice
- LCIC Policy
- Console Guide
- Quick Run-through
- FAQs
- Service Agreement
- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- Demo Download and Experience
- Interface Customization
- API Documentation
- Service Callbacks
- Best Practice
- LCIC Policy
- Console Guide
- Quick Run-through
- FAQs
- Service Agreement
Note:
If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.
Overdue payments
A daily usage bill will be generated for daily pay-as-you-go billable items of LCIC the next day after use (subject to the actual billing time). You can go to Billing Center > Bill Details to view the detailed bills and transaction history.
If you have exhausted the usage in an LCIC package and have enabled pay-as-you-go, when your Tencent Cloud account has overdue payments due to an insufficient account balance, you will receive account overdue payment reminders. You can top up your account within 24 hours. If your account is topped up to a positive balance within 24 hours, the LCIC service will continue running normally; otherwise, it will be suspended even if the prepaid package is not exhausted.
If your account has overdue payments, LCIC will not immediately terminate the ongoing video service, which will continue to run and incur fees normally.
Service suspension
After the service is suspended due to overdue payments, LCIC and APIs cannot be used, and the VOD files generated by video recording will become inaccessible.
For accounts that are overdue and not rectified, violate content regulations, or do not comply with the Tencent Cloud Service Agreement, Tencent Low-code Interactive Classroom has the right to automatically reclaim low-code interactive classroom resources after the service has been suspended for more than 7 days, and regularly clear low-code interactive classroom-related data and records under the account.
The Tencent Cloud account whose service of the low-code interactive classroom is suspended due to content violations or other violations of the Tencent low-code interactive classroom agreement does not support recovery.
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