This Feature is available to users globally.
We will use the information in the following ways and in accordance with the following legal bases:
|Personal Information||Use||Legal Basis|
|Equipment information data: device model, operating system and device ID (i.e. UDID and Android ID)||We use this information to ensure the Feature functions as required, to secure your account and to analyze the reasons for errors or failures and troubleshoot such problems.||We process this information as it is necessary for us to perform our contract with you to provide the Feature.|
|Operational and service log data: operation time, operation user, operation type, operation details, request id, request time, header information, message body, request address, IP, status, request time-consuming, network mode, type and status and network quality|
We will retain personal information in accordance with the following:
|Personal Information||Retention Policy|
|Equipment information data||The equipment information is retained for the duration of your use of the Feature, and deleted once the Feature’s use has been terminated.|
|Operational and service log data||This information is stored between 7 and 180 days depending on the type of log.|
Contact our sales team or business advisors to help your business.
Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.
Was this page helpful?