Privacy Policy
Last updated: 2025-04-25 11:33:41
1. Introduction
This Privacy Policy Module (“Module”) applies if you use Tencent Interactive Whiteboard feature (“Feature”). This Module is incorporated into the privacy policy (“Privacy Policy”). Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.
2. Controllership
The controller of the personal data described in this Module is as specified in the Privacy Policy.
3. Personal Data We Collect
We may collect, receive, store and otherwise process the following personal data about you:
Data Category | Details |
Diagnostic and Usage Data | Information of the software or hardware related to performance, user activity, operations logs, log data, network status, network quality, user ID, any problem you experience, error reports, your settings, connectivity and updates. |
End User Device Information | Data about device of end user of the Features such as network information, device model, operating system, browser version, system attributes. |
To provide the Feature to you, we may also process the above data through integration with our features as follows:
Cloud Object Storage; and
TencentDB for MySQL.
4. Purposes and Legal Basis
We will only use your personal data for the purposes and legal bases set out below:
Purpose | Legal Basis |
Provide our Feature. We use data including Diagnostic and Usage Data and End User Device Information to operate and provide you with the Feature. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
Troubleshooting. We use data including including Diagnostic and Usage Data and End User Device Information to monitor the Feature performance and quality, detect and identify errors, bugs or failures, analyze the reasons and troubleshoot such problems. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
5. How We Store and Share Personal Information
As specified in the Privacy Policy.
6. Data Retention
We will retain personal data in Section 3 for as long as it is necessary for the fulfilment of the purpose(s) as described in this Module and as required or authorized by applicable laws, to resolve disputes and to enforce our terms and conditions, other applicable terms of service, and our policies. The actual retention period can vary for different data categories, depending on the context of your interactions with us, your configuration set up (e.g., the retention periods you have set for the Feature) and your use of the Feature.
For example, we retain Diagnostic and Usage Data such as log data for up to 180 days for the purpose of providing the Feature to you and troubleshooting in general.
For End User Device information, we generally retain data for up to 30 days to provide you with the Feature.
If you have any questions or require additional information relating to the above (including where you require further or more specific information on how long we store your personal data), please refer to our Contact Information section in our Privacy Policy.
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