Renewal Guide
Last updated:2025-12-22 14:53:28
Prepaid plan
Expiration notifications
When the prepaid plan for Tencent Cloud Super App as a Service (TCSAS) that you've purchased on an annual or monthly basis is about to expire, the system will send renewal reminders 7 days, 5 days, 3 days, and 1 day prior to the expiration date. These notifications, which include alerts about the upcoming expiration and prompt you to renew promptly, will be delivered via email, message center, and SMS to the creator of the Tencent Cloud account using this service.
Note:
You must complete the renewal within 7 days after the expiration of the prepaid plan. Otherwise, the service will be suspended, and you will be unable to use the console features. The service will be resumed upon renewal.
Renewal method
TCSAS prepaid plans support two renewal methods:Auto-renewal and manual renewal.
Log in to the Tencent Cloud console, navigate to the Billing Center, and select Renewal Management in the left sidebar. You can view your purchased TCSAS prepaid plans based on the expiration time range.
Enable Auto-renewal
When you purchase a TCSAS prepaid plan, you can check the Auto renewal option at the bottom of the page to enable auto-renewal.
Auto-renewal rules
Service offerings: The prepaid plans for TCSAS include the Professional edition, Enterprise edition, Mini-game Enterprise edition, and Exclusive edition, as well as any add-on service plans or other features that require prepayment before use.
Auto-renewal cycle: The auto-renewal cycle and mode will be based on your settings. For example, if you select a cycle of 1 month, the system will automatically renew the service for 1 month each time before expiration. You can disable the auto-renewal at any time. To manage your automatic renewals, go to the Tencent Cloud console, navigate to the Billing Center, and select Renewal Management in the left sidebar to enter the Renewal Management page. Click Auto-renewal, locate the service with auto-renewal enabled in the auto-renewal list. You can disable the auto-renewal or switch to manual renewal.
Deduction amount: Fees will be charged based on the price of the plan you purchased.
Deduction time and method: We will automatically renew your service before its expiration date. If the deduction fails due to insufficient account balance, the relevant service will be terminated after the 7-day grace period following the expiration date.
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