tencent cloud


Data Processing And Security Agreement

Last updated: 2024-01-10 16:40:49

    1. Background

    This Module applies if you use Tencent Cloud Enterprise Disk (“Feature”). This Module is incorporated into the Data Processing and Security Agreementlocated at  (“DPSA”). Terms used but not defined in this Module shall have the meaning given to them in the DPSA. In the event of any conflict between the DPSA and this Module, this Module shall apply to the extent of the inconsistency.


    We will process the following data in connection with the Feature:
    Personal Information
    File content (if the files contain personal data)
    We only process this data for the purpose of providing the Feature to you.
    Please note that the files uploaded to or created on the Feature will be stored on our Cloud Object Storage (COS) feature.
    Configuration data:
    File-associated data:
    file name, size, local storage path on end user’s computer, and file operation type (including upload, creation, download, file permissions change, file content edit, file name change and/or tag)
    (optional) if external links are enabled: file name, expiration date, creator, consumed downstream traffic, number of downloads/views
    (optional) if previous version function is enabled: maximum number of versions, auto-deletion  date
    User administration and function configuration data:
    end user’s nickname, avatar, cellphone number, email address, personal storage limit, user group, customized configurations
    (optional) if enabled, file watermarks, including client's name or logo and end user’s nickname
    (optional) if access restriction is enabled: IP addresses
    (optional) if enabled, customized domain name, domain credentials and key
    We only process this data for the purposes of providing the Feature to you, in accordance with your specific configuration.
    Please note that your or your end users’ IP addresses will be processed by our Cloud Load Balancer (CLB) feature to support access to the Feature.
    The user administration and function configuration data will be stored on and processed by our Cloud File Storage (CFS) and Cloud Native Database TDSQL-C features.
    If you enable third-party authentication functions, the Feature may receive your end user’s avatar and cellphone number or email address from the third-party services.  
    Operation logs:
    file operation logs: end user’s nickname, operation time, type (create, upload, edit, delete, download, external sharing), file name, IP address, operation devices
    general Feature usage logs: client’s name and logo, storage usage, number of active end users, external downlink traffic usage
    other types of operation (user administration and function configuration) logs: nickname of operator, time and date, operation details
    device logs (devices used to log in and use the Feature): computer model, web browser type, OS (Windows/macOS/Linux version), device ID (name of computers)  
    We only process this data for the purposes of providing the Feature to you, to support your log records and queries.
    Please note the operation logs will be stored on and processed by our Cloud File Storage (CFS), Cloud Native Database TDSQL-C and Elasticsearch Service (ES) features.

    3. service region

    As specified in the DPSA. The main and backup servers for this Feature are in Indonesia and Singapore, respectively.

    4. SUB-Processors

    As specified in the DPSA.

    5. data retention

    We will store personal data processed in connection with the Feature as follows:
    Personal Information
    Retention Policy
    File content
    Configuration data
    We retain such data for the duration of your use of the Feature. If you terminate your use of the Feature or delete your Tencent Cloud account, we will delete this data within 30 days.
    If end users delete files or if end user accounts are deactivated, file content and associated data will be deleted within 30 days.
    Operation logs
    We retain such data for two years. If you terminate your use of the Feature or delete your Tencent Cloud account, we will delete this data within 30 days.
    You can request deletion of such personal data in accordance with the DPSA.

    6. special conditions

    You must ensure that this Feature is only used by end users who are of at least the minimum age at which an individual can consent to the processing of their personal data or that parental consent is obtained for individuals under the minimum age. This may be different depending on the jurisdiction in which an end user is located.
    You represent, warrant and undertake that you shall provide all notices and disclosures to data subjects (including in relation to your use of this Feature), have a lawful basis for processing data subjects’ personal data, and shall obtain and maintain all necessary consents from end users in respect of the processing of their or the data subjects’ personal data (as applicable) in respect of the Feature (including for the purposes of providing the Feature), in accordance with applicable laws and so as to enable us to comply with applicable laws. You agree you will indemnify and hold Tencent harmless from and against all claims, liabilities, costs, expenses, loss or damage (including consequential losses, loss of profit and loss of reputation and all interest, penalties and legal and other professional costs and expenses) incurred by Tencent arising directly or indirectly from a breach of this requirement.
    You acknowledge, understand and agree that (i) we do not make any representation or warranty or give any undertaking that this Feature will be in compliance with any applicable laws or regulations, and (ii) any reliance on or use of this Feature is at your sole risk.
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