tencent cloud

Overview
Terakhir diperbarui:2025-04-01 18:07:27
Overview
Terakhir diperbarui: 2025-04-01 18:07:27
Cloud Contact Center unifies voice, chat and video capability into one platform, enhancing customer experience, boosting sales conversion, and increasing workforce productivity.





Voice

Cloud Contact Center is a telephony system built on an omnichannel platform, supporting multiple devices for scenarios not limit to customer service inquiries, telemarketing, and hybrid work.


Desk

An AI-driven customer service solution features intelligent chatbots and live agents, with no-code and low-code integration options, reshaping customer interactions to a next level.


Our Service Highlights

- Get Hands-On Testing in Just 1 Day

1. Comprehensive APIs & SDKs enable seamless integration with enterprise system. 2. Adapting solutions to fit your business needs. 3. Easily scale up and down in line with your business development.

-Omnichannel Converged Communication

1. Agents can make and receive calls on Workstation. 2. Work can be done via web browser, No Download Needed.

- AI Contact Center

1. Streamline client interaction by automating repetitive tasks with LLMs. 2. Enhance workforce scheduling with algorithm-driven predictive dialer for improved productivity.

About Us





Contact Us

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