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DocumentationCloud Contact CenterUse CaseIntegration Use Case (SDK）SDK Integration Guide

SDK Integration Guide

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Last updated: 2025-08-01 17:26:03
SDK integration offers complete flexibility to tailor the solution to your business operations, allowing agents to efficiently complete their tasks within a single unified system.

Integration Demo

Integrating SDK - Integrated Communication Agent Workstation





Integrating SDK - Inbound/Outbound Calls






Integration Guidance

follow these steps for development integration
Procedure
Operation
1
Create a Cloud Contact Center application
2
Inbound / Outbound Configuration Guide
Outbound Call Quick Set Up
Inbound Call Quick Set Up
3
Refer to Workspace SDK to integrate the agent side into your own system
4
SDKs support different terminals including IOS, Android, Uniapp, Web, please refer to the link for more
Audio Customer Service
Smart Customer Service


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