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SDK Integration Guide

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Last updated: 2025-08-01 17:26:03

SDK integration offers complete flexibility to tailor the solution to your business operations, allowing agents to efficiently complete their tasks within a single unified system.
Integration Demo
Integrating SDK - Integrated Communication Agent Workstation
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Integrating SDK - Inbound/Outbound Calls
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Integration Guidance
follow these steps for development integration
Procedure
Operation
1
Create a Cloud Contact Center application
2
Inbound / Outbound Configuration Guide
Outbound Call Quick Set Up
Inbound Call Quick Set Up
3
Refer to Workspace SDK to integrate the agent side into your own system
4
SDKs support different terminals including IOS, Android, Uniapp, Web, please refer to the link for more
Audio Customer Service
Smart Customer Service
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Procedure	Operation
1	Create a Cloud Contact Center application
2	Inbound / Outbound Configuration Guide Outbound Call Quick Set Up Inbound Call Quick Set Up
3	Refer to Workspace SDK to integrate the agent side into your own system
4	SDKs support different terminals including IOS, Android, Uniapp, Web, please refer to the link for more Audio Customer Service Smart Customer Service

tencent cloud

Cloud Contact Center

SDK Integration Guide

Integration Demo

Integrating SDK - Integrated Communication Agent Workstation

Integrating SDK - Inbound/Outbound Calls

Integration Guidance

Help and Support