- What is Tencent Cloud Contact Center
- Purchase Guide
- New User Home
- Use Case
- Developer Guide
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Agent APIs
- Skill Group APIs
- Number APIs
- Dual Call APIs
- Auto Dialer APIs
- CreateAutoCalloutTask
- DescribeAutoCalloutTasks
- StopAutoCalloutTask
- DescribeAutoCalloutTask
- UpdatePredictiveDialingCampaign
- ResumePredictiveDialingCampaign
- PausePredictiveDialingCampaign
- DescribePredictiveDialingSessions
- DescribePredictiveDialingCampaigns
- DescribePredictiveDialingCampaign
- DeletePredictiveDialingCampaign
- CreatePredictiveDialingCampaign
- AbortPredictiveDialingCampaign
- DescribeAgentCruiseDialingCampaign
- SIP Phone APIs
- Call Detail Record APIs
- Agent Purchase APIs
- Other APIs
- Outbound APIs
- Data Types
- Error Codes
- Administrator Guide
- Voice Guide
- Role Permission Setup
- IVR Management
- Outbound Number Rules
- SIP Phone Registration
- Integration with Business System (Inbound Call Pop-Up)
- Define Agent Status
- Inbound Call Routing and Answering Settings
- Click to dial on PC
- Boosted Keywords
- Outbound Call on Dial Pad
- Predictive Outbound Calling
- User Callback Routing
- Call Features
- Customer Satisfaction Evaluation
- Number Privacy Protection
- Real-Time Monitoring
- Data Analysis
- Voice Guide
- Agent Guide
- Voice Agent Guide
- Hardware, Software, and Network Requirements
- Agent Workstation Login
- Agent Workstation
- Agent Status
- Answering Calls and Making Outbound Calls (via Web)
- Call Hold and Mute
- Direct Transfer to Skill Group/Agent
- Call Self-Service
- Entering Extension Number
- Agent Internal Call
- Call Records and Recording
- Modify the mobile number
- Forgetting or Changing Password
- Agent Offline and Log Out
- Voice Agent Guide
- FAQs
- Legal
- Contact Us
- Glossary
- What is Tencent Cloud Contact Center
- Purchase Guide
- New User Home
- Use Case
- Developer Guide
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Agent APIs
- Skill Group APIs
- Number APIs
- Dual Call APIs
- Auto Dialer APIs
- CreateAutoCalloutTask
- DescribeAutoCalloutTasks
- StopAutoCalloutTask
- DescribeAutoCalloutTask
- UpdatePredictiveDialingCampaign
- ResumePredictiveDialingCampaign
- PausePredictiveDialingCampaign
- DescribePredictiveDialingSessions
- DescribePredictiveDialingCampaigns
- DescribePredictiveDialingCampaign
- DeletePredictiveDialingCampaign
- CreatePredictiveDialingCampaign
- AbortPredictiveDialingCampaign
- DescribeAgentCruiseDialingCampaign
- SIP Phone APIs
- Call Detail Record APIs
- Agent Purchase APIs
- Other APIs
- Outbound APIs
- Data Types
- Error Codes
- Administrator Guide
- Voice Guide
- Role Permission Setup
- IVR Management
- Outbound Number Rules
- SIP Phone Registration
- Integration with Business System (Inbound Call Pop-Up)
- Define Agent Status
- Inbound Call Routing and Answering Settings
- Click to dial on PC
- Boosted Keywords
- Outbound Call on Dial Pad
- Predictive Outbound Calling
- User Callback Routing
- Call Features
- Customer Satisfaction Evaluation
- Number Privacy Protection
- Real-Time Monitoring
- Data Analysis
- Voice Guide
- Agent Guide
- Voice Agent Guide
- Hardware, Software, and Network Requirements
- Agent Workstation Login
- Agent Workstation
- Agent Status
- Answering Calls and Making Outbound Calls (via Web)
- Call Hold and Mute
- Direct Transfer to Skill Group/Agent
- Call Self-Service
- Entering Extension Number
- Agent Internal Call
- Call Records and Recording
- Modify the mobile number
- Forgetting or Changing Password
- Agent Offline and Log Out
- Voice Agent Guide
- FAQs
- Legal
- Contact Us
- Glossary
Android SDK Quick Run
Tencent Cloud Contact Center Android SDK enables agents to handle calls via PC, SIP phones, or mobile.
This guide shows how to quickly set up and run the Android SDK.
Developer Environment Requirements
Android Studio 3.5+.
Android 4.1 (SDK API 16) or later.
Integrating SDK (aar, jar)
Manual Download (aar, jar)
1. Download the latest version of TCCC Agent SDK.
2. Copy aar file into app/libs directory of your project.
3. Specify the local repository path in build.gradle in the root directory of your project.
implementation fileTree(dir: "libs",includes: ['*.aar','*.jar'])
4. Specify the CPU architecture used by the app in defaultConfig in app/build.gradle.
defaultConfig {ndk {abiFilters "armeabi", "armeabi-v7a", "arm64-v8a"}}
Note:
TCCC Agent SDK currently supports armeabi, armeabi-v7a, and arm64-v8a.
5. In 
app/src/AndroidManifest.xml, change allowBack equal to false and restore infrastructure.
6. Click 
Configure APP Permission
In AndroidManifest.xml, TCCC Agent SDK needs the following permissions:
<uses-permission android:name="android.permission.INTERNET" /><uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" /><uses-permission android:name="android.permission.ACCESS_WIFI_STATE" /><uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" /><uses-permission android:name="android.permission.READ_EXTERNAL_STORAGE" /><uses-permission android:name="android.permission.RECORD_AUDIO" /><uses-permission android:name="android.permission.MODIFY_AUDIO_SETTINGS" /><uses-permission android:name="android.permission.BLUETOOTH" /><uses-permission android:name="android.permission.READ_PHONE_STATE" />
Setup Obfuscation Rules
In the proguard-rules.pro file, add the related classes of the TCCC SDK to the non-obfuscated list:
-keep class com.tencent.** { *; }
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