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DocumentationCloud Contact CenterDesk API ReferenceAPI ReferenceMultilingual Support APIAdd Multi-lingual

Add Multi-lingual

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Last updated: 2025-04-03 18:05:44

API Call Description

App admin actively calls RESTful APIs to add multilingual.
Caution:
The feature is only supported for use by advanced edition Desk.

Sample Request URL

https://xxxxxx/v4/openim_console_http_svc/robot_add_language?sdkappid=88888888&identifier=admin&usersig=xxx&random=99999999&contenttype=json

Request Parameters

The following table only lists the parameters involved in modification when calling this API and their descriptions. For more details about the parameters, please refer to Introduction to the REST API.
Parameter
Description
v4/openim_console_http_svc/robot_add_language
Request API.
sdkappid
The assigned SDKAppID in the Chat console when creating an application.
identifier
Must be an App administrator account. For more details, see App Administrator.
usersig
The generated signature of the App administrator account. For specific operations, see Generate UserSig.
random
Enter a random 32-bit unsigned integer. The value ranges from 0 to 4294967295.
contenttype
The request format has a fixed value of json.

Maximum Calling Frequency

5 times/second.

Sample Request Packet

{
    "LanguageTag": "id"
}

Request Packet Fields

Field
Type
Description
LanguageTag
String
Added language.
Currently supported:
id: Indonesian.

Response Package Example

{
    "ActionStatus": "OK",
    "ErrorInfo": "",
    "ErrorCode": 0
}

Response Packet Fields

Field
Type
Description
ActionStatus
String
Request processing result. OK: processing successful; FAIL: processing failed.
ErrorCode
Integer
Error code: 0 indicates success, non-zero indicates failure.
ErrorInfo
String
Error message.

Error Code Description

Unless a network error (such as 502 error) occurs, the HTTP return code of this API is 200. The actual error code and error information are indicated by ErrorCode and ErrorInfo in the response packet body.
For common error codes (60000 to 79999), see the Error Code document.
The private error codes of this API are as follows:
Error Code
Description
-7
Parameter parsing failed. Check whether the request package conforms to the JSON Specification or the request parameters meet requirements.
-14
Exceeds the maximum frequency limit allowed by this API.
-20
Request requires App administrator permissions.
-50003
Desk resource is invalid.
-50040
Desk is not enabled.
-50042
The unsupported version of Desk does not support multilingual usage.
-50051
Unsupported languages.
-50052
Exceeds the maximum number of configurable languages.
The default configurable number in the advanced edition is 5, and the default language occupies 1.
-50055
The default language cannot be deleted.
-50056
Questions that are not deleted under this language cannot be deleted.

API Debugging Tools

Debug this interface using the REST API Online Debugging Tool.

References

Query one-to-one chat messages (v4/openim/admin_getroammsg)
Previous Topic: Query Live Agent Analysis DataNext Topic: Get a Language List

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