Arrears, Renewal, and Refund Instructions
Last updated: 2025-03-07 17:07:28
Instructions on Arrears
Overdue Notification: When the available cloud check resources in the platform account are insufficient, the system will send an overdue notification to the business platform and management platform to notify users.
Service Suspension Policy: To minimize the impact of overdue payments on business, the services used will be suspended 24 hours after the overdue payment. At that time, users will not be able to upload new checks to the cloud. Checks that have been uploaded in excess will be treated as overdue, but checks already uploaded to the cloud and within the valid period will not be affected. You can still view and browse them normally.
Recovery Policy: When the account tops up sufficient resources, the overdue resources will be offset first. If resources are sufficient, the upload service will automatically resume.
Renewal Instructions
Digital and Intelligent Medical Imaging Platform adopts a prepaid mode. Users need to repurchase or place order after using up the resources.
Refund Instructions
Digital and Intelligent Medical Imaging Platform adopts a prepaid mode. After purchase, resources and software licenses are credited to the account. Online order placement does not support refunds, subject to the offline signed protocol.
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