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WeCom App Push

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Last updated: 2025-09-19 15:24:44
Note:
If the push task fails consecutively 3 times (for example, if the task is scheduled for 10 o'clock daily, and the push task fails 3 days in a row), the system will automatically stop the task. The user can restart the task by editing or enabling the task again.
Once the report is generated, you can customize the push schedule as needed and send the message to targeted WeCom users via WeCom app notifications.

Prerequisite: Complete the WeCom App Authorization first.

This document introduces the following operations:
WeCom app push configurations
Push tests.
Manual push.
Viewing push records.
Enabling or disabling a task.


WeCom App Push Configuration

1. Go to the project management section > select a project > Push Task > New Push.

2. Select WeCom app as the push method and choose a push template.

3. Other push configurations.
Configuration Item
Configuration Description
Remarks
Push page
Select the page element to be pushed.
The page needs to be published before the push so that the page can be accessed.
Push frequency
Set the frequency for scheduled push tasks.
-
Push owner
For testing and receiving alarm notifications.
-
Content
Include the beginning, the ending, and the link for sharing.
If the push page has not enabled report sharing, you need to enable the sharing first.
Advanced settings - start time
Select the date for the first push execution.
For example, the first push will start next Monday with the current settings.
Advanced settings - exception control - empty monitoring
Set the handling method for empty charts, including the following configuration items.
1. Empty range: Include fully empty and partially empty charts.
2. Handling of empty values: You can choose to pause the current push (unselecting will ignore the empty values and proceed with the push) or send an alarm (selecting this option will send an alarm to the notification robot when empty values are detected).
You can choose to send an alarm and pause the push at the same time.
Advanced settings - exception control - access exception monitoring
Set the handling method for chart access errors, including the following configuration items.
1. Exception range: Include fully erroneous charts and partially erroneous charts.
2. Handling of exceptions: You can choose to pause the current push (unselecting will ignore the exceptions and proceed with the push) or send an alarm (selecting this option will send an alarm to the notification robot when empty values are detected).
You can choose to send an alarm and pause the push at the same time.


Push Tests

Before the official push, it is necessary to perform a push test to verify whether the content is correct.
1. Click Push messages to test to initiate the message push.

2. The push is successful once the application message is received in WeCom.




Manual Push

Certain scenarios may cause the push to be paused (for example, access exceptions causing the push to halt). In such cases, users can perform a manual push.
1. In the list, selecting Manual Push will trigger a push with the same content and recipients as the scheduled push.

2. In the secondary confirmation pop-up window, click Confirm to start the push.

Note:
Manual push will send the message immediately, bypassing the scheduled time in the task. Confirm that you want to send the message instantly before performing the manual push.


Viewing Push Records

Users can view the push details for the current project in Push Records.


Click View details to check the content of this push.

Click Logs to view the log information for this push.




Enabling or Disabling a Task

In some cases, tasks may need to be temporarily paused to stop the push. Once adjustments are made, the task needs to be enabled again to resume the push. You can manage the task flexibly through the following steps.
1. In the task list, click Disable to suspend an enabled task.

2. In the secondary confirmation pop-up layer, click Confirm to continue disabling the task.

3. In the disabled status, users can also enable the task to restore the task to the enabled status.



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