Payment Overdue
Last updated:2026-01-19 14:41:37
When your account is in payment overdue status, the system will push an overdue alert. After receiving the overdue payment notice, promptly go to the console Top-up Center to top up to avoid affecting your business.
Daily settlement covers costs generated from 00:00 to 23:59:59 the previous day. If your account balance is insufficient to deduct the settlement fee, the system will send an SMS reminder for prompt top-up. If you do not top up within 24 hours, Tencent HY 3D Global service will be suspended. After you settle the overdue amount, the system will automatically recover the service. Once service is suspended, even if your previously purchased prepaid package still has remaining credits, resource package deduction will be paused. Upon settling the overdue payment, the system will automatically resume resource package deduction.
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