Tencent Hunyuan 3D Common Issues
Last updated: 2025-12-17 11:51:59
Service Form of Tencent Hunyuan 3D Global
Provide API technology services.
How to Charge
Is a Free Test Supported?
After the first-time activation of Tencent Hunyuan Large Model service, a free quota will be automatically issued for your test experience. The free quota will be provided using a one-time free resource package and deducted first during billing and settlement. When the free quota is exhausted, Tencent Cloud will inform you in advance about the remaining free quota count. Please pay attention to avoid excess usage and entering into billing settlement. The free resource pack validity period is 1 year. If the resource pack is not used up within 1 year after service activation, it will expire and become invalid.
Content Moderation Availability
To ensure content security, Tencent Hunyuan 3D Global performs text content moderation and image content moderation by default on input content to block non-compliant content.
Please note, as a deep synthesis service provider, you must fulfill the primary responsibility for information security, build supportive security and controllable technical measures, and do not use Tencent Cloud Hunyuan Large Model service to generate or synthesise any content prohibited by appliable law or regulations.
Checking for Retrieved Results Info
Task status description: WAIT: Waiting, RUN: Executing, FAIL: Task failure, DONE: Task success.
When querying with the QueryHunyuanTo3DJob API, it will return Status (task status). When Status is FAIL or DONE, the task has been processed.
If Status is DONE: the 3D file can be accessed through the returned ResultFile3Ds parameter.
If Status is FAIL: the error cause can be obtained through the returned ErrorCode and ErrorMessage parameters.
If Status is WAIT or RUN: it indicates no result info is retrieved and you need to continue pulling.
Is Private Deployment Method Supported
Not supported.
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