tencent cloud

Product Introduction
Last updated:2026-03-24 18:14:57
Product Introduction
Last updated: 2026-03-24 18:14:57

Overview

Intelligent Pre-Consultation (IPC) is a product introduced by Tencent Cloud based on core technologies such as Medical Large Language Model (Medical LLM), natural language processing, and Medical Knowledge Graph. It can intelligently understand patients' chief complaints and simulate doctors' real consultation thinking to conduct intelligent follow-up inquiries. Meanwhile, it connects with the Hospital Information System (HIS) to automatically generate electronic medical records, helping doctors understand patients' conditions in advance and improving consultation efficiency.

Advantages

General Practice Consultation Model

Built on professional medical knowledge graphs and medicl LLM algorithms, the model covers general practice, including over 100 standard departments, 800+ symptoms and 2,000+ diseases.

Intelligent Recognition of Colloquial Chief Complaints

Powered by medical AI algorithms, the system can intelligently understand patients' colloquial descriptions and accurately match them with professional medical terminologies. It can also identify specific intentions such as laboratory tests, physical examinations, medication use and surgeries, and then conduct targeted intelligent follow-up inquiries.

Automatic Generation of Pre-consultation Reports

The system intelligently processes the content of doctor-patient conversations, extracts key information including chief complaints, present illness history, past medical history and allergy history, and automatically generates structured pre-consultation reports for outpatient electronic medical records.


Product Functions

Pre-Consultation Assistant

Collects condition information in advance and generates preliminary assessments.

Pre-Visit Health Checkup Assistant

Pre-examination task reminder and health check item guide.

Health Checkup Package Knowledge Customization

Supports customization of health checkup package descriptions and item knowledge bases.

Health Analysis Summary

Integrate health checkup data to generate personalized health analysis.

Health Checkup Report Recommendations

Provide personalized processing and suggestions based on the report.

Health Checkup Report Summary

Automatically extract key points and generate a concise health checkup summary.


Use Cases

Hospital

Supports online pre-consultation in hospital outpatient services, automatically collects patients' medical history and symptoms, generates preliminary medical records, and helps doctors grasp the key points of consultations efficiently.

Internet Hospital

Optimizes the online consultation process, intelligently supplements chief complaints and conducts follow-up inquiries, generates standardized electronic medical records, and improves the accuracy and efficiency of remote diagnosis and treatment.

Private Medical Group

Deploy holistically across multiple organizations within the group to unify pre-consultation and medical record management, enhancing service capability and information circulation efficiency in all hospital areas.

Regional Medical Consortium

Connect the pre-consultation process of multiple medical units, standardize medical records, achieve patient information interconnection, and promote collaboration and resource optimization within the region.
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