Billing Methods | Alarm Type | Description |
Pay-as-you-go | Overdue Reminder | The system will deduct fees for pay-as-you-go resources on the hour. When your account balance becomes negative, we will notify the creator of the Tencent Cloud account, as well as global resource collaborators and financial collaborators, via in-site messages, SMS, and email. |
| Overdue Alert | This feature is disabled by default. To use it, refer to the Balance Notifications for subscription. |
Project | Description |
Arrears Conditions | Account balance is 0 or negative. |
Impact Scope | All postpaid inference services. |
Impact of Arrears | Inference service immediately paused, API requests return an arrears error code. |
Recovery Method | After the account is topped up to make the balance positive, the service automatically resumes. |
Data Retention | Online inference services will be retained within 15 days (grace period) after service suspension, and will be deleted after this period. |
Notification Timing | Notification Method | Description |
Balance alarm | In-site messages, SMS, emails | Triggered when the balance falls below the set threshold. |
Overdue Notifications | In-site messages, SMS, emails | Triggered when the account enters arrears status. |
Grace Period Expiration Reminder | In-site messages, SMS, emails | Notification is sent 4 hours before the end of the grace period. |
Resource Release Notification | In-site messages, emails | Notifications will be sent when the data retention period ends and resources are about to be released. You will no longer be able to access the service. |
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