- Release Notes and Announcements
- Release Notes
- Announcements
- Announcement about the addition of mobile player SDK premium features authorization verification
- Announcement about the addition of web player SDK license authorization verification
- Announcement on the Official Launch of the Video on Demand Real-Time Log Analysis Feature
- Notice about the adjustment of the VOD adding domain feature
- Announcement on official commercial billing of Video on Demand STANDARD_IA data retrieval and Application Management functions
- Announcement on the Official Launch of the Media Quality Inspection and Play Channel Features
- Announcement on the official launch of the Video-on-Demand QUIC Acceleration feature
- VOD Launched Remaster Feature
- Prepaid Packages Supported for Monthly Billed Accounts
- Cost Allocation by Tag Supported
- Content Moderation Upgraded
- VOD Player Signature Upgrade
- Live Clipping to Become Paid Feature
- Content Recognition to Become Paid Feature
- The “startPlay” API of the Player SDK Renamed
- TESHD Renamed as TSC
- Announcement on VOD Video Acceleration Price Change
- Launching Video on Demand (VOD) Features for Regions Outside the Chinese Mainland
- About Changing the Billing Rule of Transcoding Service for VOD/MPS
- Product Introduction
- Purchase Guide
- Getting Started
- Console Guide
- Console Overview
- Service Overview
- Application Management
- Media Management
- Package Management
- License Management
- Real-Time Log Analysis
- Best Practice
- Media Upload
- Smart Cold Storage of VOD Media Asset Files
- Video Processing
- Distribution and Playback
- How to Receive Event Notification
- How to Migrate Files from Origin Server to VOD
- Live Recording
- How to Make VOD Videos Live Streaming-Like
- Using VOD and WordPress to Build a Website
- How to Pull from Custom Origin Servers
- Development Guide
- Player SDK
- Server APIs
- History
- Introduction
- API Category
- Other APIs
- Media processing related API
- No longer recommended APIs
- Task Management APIs
- Media Upload APIs
- Media Management APIs
- Media Categorization APIs
- Distribution APIs
- AI-based Sample Management APIs
- Region Management APIs
- Statistics APIs
- Just In Time Transcode APIs
- Making API Requests
- AI-based image processing APIs
- Parameter Template APIs
- CreateWatermarkTemplate
- CreateSnapshotByTimeOffsetTemplate
- CreateSampleSnapshotTemplate
- CreateImageSpriteTemplate
- CreateAnimatedGraphicsTemplate
- CreateAdaptiveDynamicStreamingTemplate
- CreateAIAnalysisTemplate
- ModifyWatermarkTemplate
- ModifySnapshotByTimeOffsetTemplate
- ModifySampleSnapshotTemplate
- ModifyImageSpriteTemplate
- ModifyAnimatedGraphicsTemplate
- ModifyAdaptiveDynamicStreamingTemplate
- ModifyAIRecognitionTemplate
- ModifyAIAnalysisTemplate
- DescribeTranscodeTemplates
- DescribeWatermarkTemplates
- DescribeSnapshotByTimeOffsetTemplates
- DescribeSampleSnapshotTemplates
- DescribeImageSpriteTemplates
- DescribeAnimatedGraphicsTemplates
- DescribeAdaptiveDynamicStreamingTemplates
- DescribeAIRecognitionTemplates
- DescribeAIAnalysisTemplates
- DeleteTranscodeTemplate
- DeleteWatermarkTemplate
- DeleteSnapshotByTimeOffsetTemplate
- DeleteSampleSnapshotTemplate
- DeleteImageSpriteTemplate
- DeleteAnimatedGraphicsTemplate
- DeleteAdaptiveDynamicStreamingTemplate
- DeleteReviewTemplate
- DeleteAIRecognitionTemplate
- DeleteAIAnalysisTemplate
- DeleteHeadTailTemplate
- DeleteImageProcessingTemplate
- DescribeReviewTemplates
- CreateReviewTemplate
- CreateTranscodeTemplate
- ModifyReviewTemplate
- ModifyTranscodeTemplate
- CreateAIRecognitionTemplate
- CreateHeadTailTemplate
- CreateImageProcessingTemplate
- DescribeHeadTailTemplates
- DescribeImageProcessingTemplates
- ModifyHeadTailTemplate
- CreateQualityInspectTemplate
- DeleteQualityInspectTemplate
- DescribeQualityInspectTemplates
- ModifyQualityInspectTemplate
- CreateEnhanceMediaTemplate
- DeleteEnhanceMediaTemplate
- ModifyEnhanceMediaTemplate
- DescribeEnhanceMediaTemplates
- Task Flow APIs
- Event Notification Relevant API
- Domain Name Management APIs
- Playlist APIs
- Data Types
- Error Codes
- FAQs
- Agreements
- VOD Policy
- Contact Us
- Glossary
- Release Notes and Announcements
- Release Notes
- Announcements
- Announcement about the addition of mobile player SDK premium features authorization verification
- Announcement about the addition of web player SDK license authorization verification
- Announcement on the Official Launch of the Video on Demand Real-Time Log Analysis Feature
- Notice about the adjustment of the VOD adding domain feature
- Announcement on official commercial billing of Video on Demand STANDARD_IA data retrieval and Application Management functions
- Announcement on the Official Launch of the Media Quality Inspection and Play Channel Features
- Announcement on the official launch of the Video-on-Demand QUIC Acceleration feature
- VOD Launched Remaster Feature
- Prepaid Packages Supported for Monthly Billed Accounts
- Cost Allocation by Tag Supported
- Content Moderation Upgraded
- VOD Player Signature Upgrade
- Live Clipping to Become Paid Feature
- Content Recognition to Become Paid Feature
- The “startPlay” API of the Player SDK Renamed
- TESHD Renamed as TSC
- Announcement on VOD Video Acceleration Price Change
- Launching Video on Demand (VOD) Features for Regions Outside the Chinese Mainland
- About Changing the Billing Rule of Transcoding Service for VOD/MPS
- Product Introduction
- Purchase Guide
- Getting Started
- Console Guide
- Console Overview
- Service Overview
- Application Management
- Media Management
- Package Management
- License Management
- Real-Time Log Analysis
- Best Practice
- Media Upload
- Smart Cold Storage of VOD Media Asset Files
- Video Processing
- Distribution and Playback
- How to Receive Event Notification
- How to Migrate Files from Origin Server to VOD
- Live Recording
- How to Make VOD Videos Live Streaming-Like
- Using VOD and WordPress to Build a Website
- How to Pull from Custom Origin Servers
- Development Guide
- Player SDK
- Server APIs
- History
- Introduction
- API Category
- Other APIs
- Media processing related API
- No longer recommended APIs
- Task Management APIs
- Media Upload APIs
- Media Management APIs
- Media Categorization APIs
- Distribution APIs
- AI-based Sample Management APIs
- Region Management APIs
- Statistics APIs
- Just In Time Transcode APIs
- Making API Requests
- AI-based image processing APIs
- Parameter Template APIs
- CreateWatermarkTemplate
- CreateSnapshotByTimeOffsetTemplate
- CreateSampleSnapshotTemplate
- CreateImageSpriteTemplate
- CreateAnimatedGraphicsTemplate
- CreateAdaptiveDynamicStreamingTemplate
- CreateAIAnalysisTemplate
- ModifyWatermarkTemplate
- ModifySnapshotByTimeOffsetTemplate
- ModifySampleSnapshotTemplate
- ModifyImageSpriteTemplate
- ModifyAnimatedGraphicsTemplate
- ModifyAdaptiveDynamicStreamingTemplate
- ModifyAIRecognitionTemplate
- ModifyAIAnalysisTemplate
- DescribeTranscodeTemplates
- DescribeWatermarkTemplates
- DescribeSnapshotByTimeOffsetTemplates
- DescribeSampleSnapshotTemplates
- DescribeImageSpriteTemplates
- DescribeAnimatedGraphicsTemplates
- DescribeAdaptiveDynamicStreamingTemplates
- DescribeAIRecognitionTemplates
- DescribeAIAnalysisTemplates
- DeleteTranscodeTemplate
- DeleteWatermarkTemplate
- DeleteSnapshotByTimeOffsetTemplate
- DeleteSampleSnapshotTemplate
- DeleteImageSpriteTemplate
- DeleteAnimatedGraphicsTemplate
- DeleteAdaptiveDynamicStreamingTemplate
- DeleteReviewTemplate
- DeleteAIRecognitionTemplate
- DeleteAIAnalysisTemplate
- DeleteHeadTailTemplate
- DeleteImageProcessingTemplate
- DescribeReviewTemplates
- CreateReviewTemplate
- CreateTranscodeTemplate
- ModifyReviewTemplate
- ModifyTranscodeTemplate
- CreateAIRecognitionTemplate
- CreateHeadTailTemplate
- CreateImageProcessingTemplate
- DescribeHeadTailTemplates
- DescribeImageProcessingTemplates
- ModifyHeadTailTemplate
- CreateQualityInspectTemplate
- DeleteQualityInspectTemplate
- DescribeQualityInspectTemplates
- ModifyQualityInspectTemplate
- CreateEnhanceMediaTemplate
- DeleteEnhanceMediaTemplate
- ModifyEnhanceMediaTemplate
- DescribeEnhanceMediaTemplates
- Task Flow APIs
- Event Notification Relevant API
- Domain Name Management APIs
- Playlist APIs
- Data Types
- Error Codes
- FAQs
- Agreements
- VOD Policy
- Contact Us
- Glossary
Five-Day Unconditional Refund
To facilitate the use of the Player SDK, if your purchased License meets the following conditions, Tencent Cloud supports an unconditional refund within 5 days:
Mobile License not bound to an application package name (including both new additions and renewals binding methods), and Web License not bound to a domain.
The purchase date of the License is no more than 5 days ago (including the 5th day).
Refund Policy
Orders that meet the Five-Day Unconditional Refund policy can submit a refund request via ticket, see Refund Steps for details.
If there is suspected abnormal or malicious return, Tencent Cloud reserves the right to reject your return request.
For orders that meet the 5-day unconditional refund policy, the refund amount will be the total payment made at the time of purchase, including the cash account balance, transferred earnings, and gift account balance.
Note
Rebates and vouchers will not be returned.
A full refund will be returned to your Tencent Cloud account.
Refund Steps
1. Click Submit Ticket to go to the ticket submission page.
2. In the search box on the right, search for and select "Other Tencent Cloud Products".
3. Select the problem type as "Feature Consultation".
4. Go to the ticket creation page, fill in the relevant information, and click Submit Ticket to complete.
Note
Before returning the resources, please check if they meet the conditions for a 5-day unconditional refund. If they do not, a refund cannot be processed.
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